Zoho Implementation Expert

Career Point University; Kota; On-site; INR 600,000 - 900,000; Full time

Job summary

Career Point University in Kota, Rajasthan, seeks a Zoho Implementation Specialist to analyze client requirements and configure Zoho applications across CRM, Books, Creator, Desk, Projects, and People.

You will customize modules, workflows, reports, dashboards, and user roles, manage data migration, and ensure seamless integrations with third-party tools using APIs and webhooks. Strong communication with clients and teams is essential.

Qualifications

• Strong hands-on Zoho implementation and configuration.
• Experience with Zoho CRM and other Zoho apps.
• Experience with workflows, automation, reports, dashboards, and custom modules.
• Deluge scripting knowledge preferred.
• Experience with API integrations, webhooks and third-party integrations.
• Experience in data migration and data management.
• Strong analytical and problem-solving skills.
• Ability to translate business requirements into technical solutions.
• Good communication and client-handling skills.

Responsibilities

• Understand client requirements and analyze existing business processes.
• Implement and configure relevant Zoho applications as per business needs.
• Customize modules, fields, workflows, automation, reports, dashboards, and user roles.
• Work on Zoho applications such as Zoho CRM, Zoho Books, Zoho Creator, Zoho Desk, Zoho Projects, Zoho People, or other Zoho products.
• Configure workflows, approval processes, business rules, and automation.
• Perform data migration, data cleaning, validation, and system setup.
• Create customized reports and dashboards for business insights.
• Integrate Zoho applications with third-party tools and platforms where required.
• Work with APIs, webhooks, and integrations for seamless data flow.
• Conduct system testing and troubleshoot implementation-related issues.
• Provide training and support to end users and client teams.
• Prepare implementation documents, process flows, and user guides.
• Coordinate with internal teams, developers, and stakeholders during project implementation.
• Manage multiple implementation projects and ensure timely delivery.
• Identify opportunities to optimize and improve existing Zoho workflows and processes.

Skills

Zoho implementation

Zoho CRM

Deluge scripting

API integrations

Workflow automation

Data migration

Client communication

Problem solving

Requirements analysis

Job description

Role & responsibilities

• Understand client requirements and analyze existing business processes.
• Implement and configure relevant Zoho applications as per business needs.
• Customize modules, fields, workflows, automation, reports, dashboards, and user roles.
• Work on applications such as Zoho CRM, Zoho Books, Zoho Creator, Zoho Desk, Zoho Projects, Zoho People, or other Zoho products.
• Configure workflows, approval processes, business rules, and automation.
• Perform data migration, data cleaning, validation, and system setup.
• Create customized reports and dashboards for business insights.
• Integrate Zoho applications with third-party tools and platforms where required.
• Work with APIs, webhooks, and integrations for seamless data flow.
• Conduct system testing and troubleshoot implementation-related issues.
• Provide training and support to end users and client teams.
• Prepare implementation documents, process flows, and user guides.
• Coordinate with internal teams, developers, and stakeholders during project implementation.
• Manage multiple implementation projects and ensure timely delivery.
• Identify opportunities to optimize and improve existing Zoho workflows and processes.

Preferred candidate profile

• Strong hands-on experience in Zoho implementation and configuration.
• Good knowledge of Zoho CRM and other Zoho applications.
• Experience in workflows, automation, reports, dashboards, and custom modules.
• Knowledge of Deluge scripting will be preferred.
• Experience with Zoho Creator and custom application development is an advantage.
• Understanding of API integrations, webhooks, and third-party integrations.
• Experience in data migration and data management.
• Strong analytical and problem-solving skills.
• Ability to understand business requirements and convert them into technical solutions.
• Good communication and client-handling skills.