Yardi Support Specialist

Relay Human Cloud; Ahmedabad District; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Relay Human Cloud seeks an experienced Yardi Support Administrator to manage Yardi Voyager, configure security and workflows, and deliver end-user training across property management teams. This role emphasizes data integrity and cross-functional collaboration with finance, IT, and vendors.

The ideal candidate brings 3+ years of Yardi Voyager administration, strong Excel skills, proficiency in Power BI, SQL/SSRS, and experience with affordable housing programs (LIHTC, HUD, Section 8, PRA)."

Qualifications

• Bachelors degree in information systems or related field.
• Business Administration, Accounting, or related field (or equivalent).
• Training or experience in Yardi Voyager Administration, Excel, Power BI, SQL, SSRS, property management, and affordable housing programs is preferred.

Responsibilities

• Administer and maintain Yardi Voyager.
• Configure users, security, and workflows.
• Monitor system performance and updates.
• Maintain data integrity.
• Provide technical support and user training.
• Improve business processes.
• Develop operational and financial reports.
• Support affordable housing compliance.
• Coordinate system integrations and data conversions.
• Participate in technology projects.

Skills

Yardi Voyager administration

Property management

Accounting

Security administration

Workflow configuration

Reporting & dashboards

Excel

Analytical thinking

Communication

Affordable housing programs

SQL

Power BI

SSRS

Software implementations

Education

Bachelor's degree in information systems

Business Administration/Accounting or related field

Yardi Voyager Administration training/experience

Tools

Yardi Voyager

Microsoft Excel

Power BI

SQL

SSRS

Job description

Job Overview

The Yardi Support Administrator plays a critical role in managing and supporting the Yardi property management software system within the real estate industry sector. This position is responsible for maintaining the integrity and effectiveness of Yardi applications, ensuring seamless integration with other business systems, and delivering expert support to end-users. The Yardi Support Administrator collaborates closely with property managers, finance teams, IT staff, and external vendors to resolve issues, implement enhancements, and ensure compliance with organizational policies and industry regulations. This role has a significant impact on operational efficiency and data accuracy, directly influencing project outcomes and tenant satisfaction.

Duties Responsibilities

• Administer and maintain Yardi Voyager.
• Configure users, security, and workflows.
• Monitor system performance and updates.
• Maintain data integrity.
• Provide technical support and user training.
• Improve business processes.
• Develop operational and financial reports.
• Support affordable housing compliance.
• Coordinate system integrations and data conversions.
• Participate in technology projects.

Education Training

• Bachelors degree in information systems
• Business Administration, Accounting, or a related field (or equivalent experience).
• Training or experience in Yardi Voyager Administration, Microsoft Excel, Power BI, SQL, SSRS, property management, and affordable housing programs is preferred.

Knowledge, Skills Experience

• 3+ years of Yardi Voyager administration experience
• Knowledge of property management and accounting
• Security administration and workflow configuration
• Reporting and dashboard development
• Advanced Microsoft Excel skills
• Analytical and problem-solving abilities
• Strong communication skills
• Experience with affordable housing programs (LIHTC, HUD, Section 8, PRA)
• Knowledge of SQL, Power BI, SSRS, and Yardi modules
• Experience managing software implementations and upgrades
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