System Administrator (Yardi)

RHC India; Ahmedabad District; On-site; INR 550,000 - 1,100,000; Full time

Benefits offered by this job

5-day workweek

Generous paid time off

Employee development programs

Vibrant cultural events

Job summary

Relay Human Cloud seeks an experienced Yardi Voyager Administrator to manage the Yardi platform for property management operations and affordable housing programs. You will configure access, maintain data integrity, and support reporting and dashboards for leadership.

The role requires 3+ years of Yardi experience, strong Excel skills, and excellent communication in a dynamic, global-enabled environment. The position offers a full-time on-site role in India with opportunities to work with

Qualifications

• Bachelor's degree or equivalent in IS, Business, Accounting, or related field.
• Minimum 3 years of Yardi Voyager administration experience.
• Strong understanding of property management and property accounting.
• Experience with security administration, workflows, reporting, and system configuration.
• Advanced Microsoft Excel skills.
• Strong analytical, organizational, and problem-solving abilities.
• Excellent verbal and written communication skills.

Responsibilities

• Administer and maintain the Yardi Voyager platform and related modules.
• Configure user accounts, roles, security permissions, and workflows.
• Monitor system performance and coordinate software updates, patches, and enhancements.
• Maintain data integrity through regular audits and system maintenance.
• Serve as the primary point of contact for Yardi-related support requests.
• Troubleshoot system issues and coordinate resolutions with Yardi Support when necessary.
• Develop user documentation, training materials, and standard operating procedures.
• Conduct onboarding and ongoing training for new and existing employees.
• Partner with Accounting, Property Management, Compliance, and Leadership to identify automation opportunities.
• Analyze workflows and recommend system improvements.
• Support implementation of new Yardi modules and functionality.
• Develop, maintain, and enhance operational and financial reports using Yardi reporting tools.
• Assist leadership with dashboard development and performance metrics.
• Ensure accurate data management across properties and portfolios.
• Support system configuration for affordable housing programs including LIHTC, Section 8, PRA, etc.
• Ensure configurations align with HUD, investor, and regulatory requirements.
• Assist compliance teams with reporting and audit preparation.
• Coordinate integrations between Yardi and third-party applications.
• Assist with data imports, exports, and system conversions.
• Participate in technology initiatives and cross-functional projects.

Skills

Yardi Voyager administration

Advanced Excel

Analytical thinking

Communication skills

Education

Bachelor's degree in Information Systems or Business/Accounting

Tools

SQL

Power BI

SSRS

Job description

Relay Human Cloud is a young & dynamic company that helps some of the top US-based companies to expand their team internationally. Relay is a truly global company having its operations in US, India, Honduras, and Mexico (We are also adding a few more countries soon). Our core focus is to enable companies to connect with the best international talent. Relay helps its clients in majorly following areas: Accounting & Finance, Administration, Operations, Space Planning, Leasing, Data Science, Data Search, Machine Learning and Artificial Intelligence etc. Relay India operates from Ahmedabad and Vadodara offices. The principals and founders of Relay Human Cloud have been focused on delivering high-quality operations in cutting-edge companies for their entire careers.

Job Summary

The ideal candidate will possess a strong understanding of property management operations, affordable housing programs, and Yardi Voyager administration. This individual will collaborate across departments to streamline business processes, improve reporting capabilities, and ensure users maximize the value of our technology investments.

Key Responsibilities

System Administration

• Administer and maintain the Yardi Voyager platform and related modules.
• Configure user accounts, roles, security permissions, and workflows.
• Monitor system performance and coordinate software updates, patches, and enhancements.
• Maintain data integrity through regular audits and system maintenance.

User Support & Training

• Serve as the primary point of contact for Yardi-related support requests.
• Troubleshoot system issues and coordinate resolutions with Yardi Support when necessary.
• Develop user documentation, training materials, and standard operating procedures.
• Conduct onboarding and ongoing training for new and existing employees.

Business Process Improvement

• Partner with Accounting, Property Management, Compliance, and Leadership to identify opportunities for automation and operational efficiencies.
• Analyze existing workflows and recommend system improvements.
• Support implementation of new Yardi modules and functionality.

Reporting & Data Management

• Develop, maintain, and enhance operational and financial reports using Yardi reporting tools.
• Assist leadership with dashboard development and performance metrics.
• Ensure accurate data management across properties and portfolios.

Affordable Housing & Compliance Support

• Support system configuration for affordable housing programs including LIHTC, Section 8, PRA, and other subsidized housing programs.
• Ensure system configurations align with HUD, investor, and regulatory requirements.
• Assist compliance teams with reporting and audit preparation.
• Coordinate integrations between Yardi and third-party applications.
• Assist with data imports, exports, and system conversions.
• Participate in technology initiatives and cross-functional projects.

Qualifications

Required

• Bachelor's degree in Information Systems, Business Administration, Accounting, or related field (or equivalent experience).
• Minimum of 3 years of Yardi Voyager administration experience.
• Strong understanding of property management and property accounting.
• Experience with security administration, workflows, reporting, and system configuration.
• Advanced Microsoft Excel skills.
• Strong analytical, organizational, and problem-solving abilities.
• Excellent verbal and written communication skills.

Preferred

• Experience supporting affordable housing portfolios (LIHTC, Section 8, HUD, PRA).
• Experience with Yardi Procure to Pay, RentCafe, CRM, Payment Processing, or other Yardi modules.
• Knowledge of SQL, Power BI, SSRS, or other business intelligence tools.
• Experience managing software implementations and upgrades.

Opportunities to work with global clients

Dynamic and collaborative work environment

Excellent work-life balance – 5-day workweek

Generous paid time off and holidays

Quarterly, Semi-Annual & Annual recognition, rewards, and giveaways

Employee development programs – Communication, Soft Skills, and more

Vibrant cultural events – Fun Fridays, Month-End Celebrations, Sports Tournaments, and Festival celebrations