Works Manager

Suvidha Group of Companies; Prayagraj; On-site; INR 400,000 - 600,000; Full time

Job summary

Suvidha Group of Companies in Prayagraj is seeking a Works Manager to oversee workshop operations, ensure service quality, and resolve technical issues efficiently.

You will supervise technicians and workshop staff, coordinate maintenance schedules, ensure on-time service delivery, and maintain customer satisfaction.

The ideal candidate holds a degree or diploma in mechanical engineering, demonstrates strong automotive knowledge, and has proven experience in service operations management.

Qualifications

• Degree/Diploma in Mechanical Engineering or related field.
• Strong technical knowledge of automobiles.
• Proven experience in service operations management.

Responsibilities

• Manage and supervise technicians and workshop staff.
• Ensure timely and high-quality service delivery.
• Handle customer complaints and resolve issues effectively.
• Maintain compliance with safety and operational standards.
• Monitor workshop performance and implement improvements.

Skills

Automotive tech

Leadership

Problem-solving

Education

Mechanical Engineering degree

Job description

We are a diversified organization with over two decades of established presence in the market. Our business operations span multiple divisions under SUVIDHA GROUP, including Logistics, Movers, Fuel Stations, and Warehousing. With 20+ years of industry expertise, we have built a strong reputation for reliability, efficiency, and customer-centric solutions across all our service verticals.

Job Description

Job Summary: The Works Manager will oversee workshopoperations, ensuring service quality, customer satisfaction, and efficienthandling of technical issues.

Key Responsibilities:

• Manage and supervise technicians and workshopstaff.
• Ensure timely and high-quality service delivery.
• Handle customer complaints and resolve issueseffectively
• Maintain compliance with safety and operationalstandards.
• Monitor workshop performance and implementimprovements

Requirements

Requirements:

• Degree/Diploma in Mechanical Engineering orrelated field.
• Strong technical knowledge of automobiles.
• Proven experience in service operations management.
• Excellent problem-solving and leadership skills.