Workplace Architect Tata Consultancy Services, Bengaluru

Tata Sons Private Limited; India; On-site; INR 3,000,000 - 6,000,000; Full time

Job summary

Tata Sons Private Limited is seeking a Workplace Architect for IT Infrastructure Services, with 8–15 years of experience, to drive workplace transformation across India. The role involves presales activities, designing end-user computing solutions and leading technical discussions with customers and onsite teams.

The candidate should have deep experience in service desk, desktop lifecycle management, email & collaboration services, virtual desktops, and next‑gen digital workplace technologies,

Qualifications

• Minimum 10+ years of IT experience, mainly in infrastructure services and management.
• Experience designing workplace solutions including service desk, desktop lifecycle management, email & collaboration services, virtual desktop architecture.
• Experience leading teams and mentoring in presales and customer discussions.
• Experience coordinating with internal teams, partners and vendors for solution design and effort estimations.
• Past experience in workplace (End User Computing), service desk and onsite support delivery is an added advantage.

Responsibilities

• Create winning propositions and solutions for digital workplace opportunities (Presales).
• Lead a team and provide technical leadership, guidance and mentoring.
• Front-end all solution discussions with customers and onsite sales.

Skills

End User Computing

Presales

Solution design

Team leadership

Education

Bachelor of Computer Applications

Bachelor of Computer Science

Bachelor of Engineering

Job description

Job Description

Role: Workplace Architect - IT Infrastructure Services
Experience: 8-15 yrs
Location: PAN India

Responsibilities

The Workplace transformation/END USER COMPUTING Architect - Presales will be primarily responsible for creating winning propositions and solutions for all digital workplace opportunities.

The Workplace transformation/END USER COMPUTING Architect may also have responsibility to lead a team, provide technical leadership, guidance and mentoring to the team, and will be responsible for front ending all solution discussions with customers and onsite sales.

Requirements

Min. 10+ years of IT experience, mostly in infrastructure services and management.

Should have experience designing workplace solutions—including service desk, field support, desktop lifecycle management, email & collaboration services, virtual desktop architecture, and next-gen digital workplace technologies.

Work with TCS internal teams, partners and product vendors for designing technology solutions and effort estimations.

Past experience in workplace (End User Computing), service desk and onsite support delivery is added advantage.

Should have a thorough technical understanding and should have been responsible for creating solutions as requested by the customer in the RFP/RFI process.

Should have in-depth understanding of technology stack, transformations and next-generation technology innovations/products in marketplace.

Should be well-versed in designing next-gen digital workplace and end-user experience centric solutions.

Should have a very good understanding of workplace metrics, customer experience management and design nuances of modern digital workplace.

Should have a thorough understanding of hosted workplace solutions and its integration with on-premises solutions (Active Directory, virtualization, MDM).

Desired Candidate Profile

Qualifications: BACHELOR OF COMPUTER APPLICATION, BACHELOR OF COMPUTER SCIENCE, BACHELOR OF ENGINEERING.