Workforce Analyst

IBM; Bengaluru; On-site; INR 1,400,000 - 2,100,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Global collaboration with a worldwide팀

Job summary

IBM Bengaluru is seeking an experienced HR analytics professional to develop and deliver ad-hoc and scheduled reports for the Hire-to-Retire lifecycle, ensuring timely, high-quality outputs. You will publish COE-defined workforce KPIs and manage reporting requests via the ServiceNow portal, triaging complexity and delivering insights.

You will design scalable reports using SAP SuccessFactors Story and table reporting tools, translate business questions into data solutions, cleanse HR data, and

Qualifications

• Bachelor's degree in business, HR, Statistics, Economics, Data Science, or related field.
• Require experience in workforce analytics, HR reporting, or a similar role.
• Proficiency in data visualization tools (e.g., Power BI, Tableau).
• Experience with HRIS systems.
• Strong analytical, problem-solving, and communication abilities.
• Ability to work independently in a fast-paced, data-driven environment.
• Willingness to work in US shift hours (Night Shift IST).

Responsibilities

• Develop and deliver ad-hoc and scheduled reports for the Hire-to-Retire (H2R) lifecycle based on business requests, ensuring high-quality, timely outputs.
• Publish and monitor COE-defined workforce KPIs, ensuring accurate tracking of progress, performance trends, and measurable outcomes.
• Manage and triage reporting requests through the ServiceNow portal, evaluating request complexity and resolving standard requests using existing dashboards, developing new reports and analytical models, and escalating complex requirements with documentation.
• Engage with stakeholders and requesters to understand business requirements, clarify reporting needs, and translate them into meaningful data solutions.
• Leverage SAP SuccessFactors (SF) Story and Table reporting tools to design scalable, accurate, and insightful reports, demonstrating strong technical proficiency.
• Interpret business queries and perform detailed data analysis, ensuring alignment between business needs and reporting outputs.
• Consolidate, cleanse, and validate transactional HR data to ensure data accuracy, consistency, and readiness for reporting and analytics.
• Assess reporting complexity, standardize outputs, and communicate insights effectively to leaders, HRBPs, and other stakeholders.
• Identify opportunities for process improvement, automation, and reporting optimization, and implement robust and scalable reporting solutions.
• Provide analytical support for key HR and talent strategy initiatives, enabling data-driven decision-making.
• Demonstrate strong functional knowledge across core HR domains, including HR Ops, TA, TM, and L&D.
• Continuously enhance expertise in HR analytics, SuccessFactors reporting tools, and workforce analytics practices to improve efficiency, reporting quality, and business impact.

Skills

HR analytics

Data analysis

Stakeholder communication

HR reporting

Independent work

Night shift

Education

Bachelor's Degree

Master's Degree

Tools

Power BI

Tableau

SAP SuccessFactors

HRIS

Job description

Your Role and Responsibilities:

• Develop and deliver ad-hoc and scheduled reports for the Hire-to-Retire (H2R) lifecycle based on business requests, ensuring high-quality, timely outputs.
• Publish and monitor COE-defined workforce KPIs, ensuring accurate tracking of progress, performance trends, and measurable outcomes.
• Manage and triage reporting requests through the ServiceNow portal, evaluating request complexity and:

• Resolving standard requests using existing dashboards
• Developing new reports and analytical models
• Escalating complex requirements to COE with complete documentation and validation

• Engage with stakeholders and requesters to understand business requirements, clarify reporting needs, and translate them into meaningful data solutions.
• Leverage SAP SuccessFactors (SF) Story and Table reporting tools to design scalable, accurate, and insightful reports, demonstrating strong technical proficiency.
• Interpret business queries and perform detailed data analysis, ensuring alignment between business needs and reporting outputs.
• Consolidate, cleanse, and validate transactional HR data to ensure data accuracy, consistency, and readiness for reporting and analytics.
• Assess reporting complexity, standardize outputs, and communicate insights effectively to leaders, HRBPs, and other stakeholders.
• Identify opportunities for process improvement, automation, and reporting optimization, and implement robust and scalable reporting solutions.
• Provide analytical support for key HR and talent strategy initiatives, enabling data-driven decision-making.
• Demonstrate strong functional knowledge across core HR domains, includingHR Operations (HR Ops), Talent Acquisition (TA), Talent Management (TM), Learning & Development (L&D)
• Continuously enhance expertise in HR analytics, SuccessFactors reporting tools, and workforce analytics practices to improve efficiency, reporting quality, and business impact.

Required Education:

Bachelor's Degree

Preferred Education:

Master's Degree

Required Technical and Professional Expertise:

• Bachelor's degree in business, HR, Statistics, Economics, Data Science, or related field.
• Require experience in workforce analytics, HR reporting, or a similar role.
• Proficiency in data visualization tools (e.g., Power BI, Tableau).
• Experience with HRIS systems.
• Strong analytical, problem-solving, and communication abilities.
• Ability to work independently in a fast-paced, data-driven environment.
• Willingness to work in US shift hours (Night Shift IST).

Preferred Technical and Professional Experience:

• Familiarity with HR metrics and KPIs.
• Exposure to workforce planning or organizational design.
• Understanding of talent supply/demand forecasting models.

What We Offer:

• Competitive compensation and benefits.
• A collaborative work environment with a global team.
• Exposure to strategic HR initiatives and data-driven decision-making.

Years of Experience:

10 - 12