Workday Payroll Managed Services Consultant (India)

Topbloc, Inc.; India; Remote; INR 1,000,000 - 1,800,000; Full time

Job summary

TopBloc is seeking a Workday Payroll Managed Services Consultant to join remotely from India. You’ll serve clients, focusing on payroll processing, Workday/ADP integration, and delivering reliable support during IST hours.

Responsibilities include acting as a specialist for customers, configuring Workday components, coordinating with ADP via SmartCompliance, maintaining SLAs, and guiding junior consultants. Excellent communication and client-facing skills are essential.

Qualifications

• 1+ year experience in payroll processing.
• Knowledge of payroll checklists, earnings and deductions, pay groups, general ledger, costing allocations, audit alerts, approval processes, and security rules.
• Experience with ADP or Workday payroll systems.
• Workday Payroll Certification (Preferred)
• Experience implementing, supporting or managing Workday Payroll for customers of all sizes, of increasing complexity levels.

Responsibilities

• Act as a named specialist for customers providing guidance, best practices, solutions and instructions using the Workday Payroll platform to meet, enhance and optimize the client’s business needs.
• Work directly with clients, solving Workday Payroll issues as they arise.
• Act as the liaison between ADP and Workday through SmartCompliance monitoring and issue resolution.
• Configure Workday payroll components, reports, etc. of varying complexity levels.
• Understands Workday implementation Methodology and performs various pre-production responsibilities as assigned including executing test scripts, converting legacy data into Workday, etc.
• Actively participate in internal training updates and opportunities to share one’s skills and learnings with others within the organization.
• Assist with internal initiatives, as assigned, designed to improve the team, department or company.
• Maintain timeliness of service level agreements and average billability of 80% quarterly.
• Accessible during service hours (1:30 PM to 9:30 PM IST) and flexibility to work beyond the standard service window as needed.
• Manage a team of consultants, guiding them through their Workday/professional development and handling escalations (Manager Level).
• Utilize Workday experience and knowledge to develop sales material and scope projects as needed by the sales team (Senior/Principal Level).

Skills

Payroll processing

Workday Payroll

ADP Payroll

Communication skills

Customer service

Team management

Multitasking

Tools

Workday

ADP

Job description

India (Remote) Full-Time Employee Hours: 1:30 PM to 9:30 PM IST Looking for candidates who are serving notice or can join by January 1, 2027 at the latest TopBloc is a Workday boutique partner firm that provides fixed-time, fixed-price Workday deployment services and on-demand Workday support. Using our internal proprietary tool we are able to quickly implement Workday Human Capital Management, Payroll, and Financials business processes and technology, letting our customers focus on their business while they gain immediate value. Once live, we also provide expertise and resources as needed to support the customer’s individual Workday solution. TopBloc is committed to providing employees with an environment that provides continuous learning, career development, and a sense of belonging. We are looking for a Workday Payroll Managed Services Consultant who is passionate about working in a collaborative environment and has the ambition to be a driver for success.

Requirements (What We’re Looking For):

• 1+ years experience processing payroll (Required)
• Knowledge in payroll checklists, earnings and deductions, pay groups, general ledger, costing allocations, audit alerts, approval processes, and security rules (Required)
• Experience with ADP or Workday payroll systems (Preferred)
• Workday Payroll Certification (Preferred)
• Experience implementing, supporting or managing Workday Payroll for customers of all sizes, of increasing complexity levels (Preferred)
• Passion for exceptional customer service and customer collaboration
• Ability to manage multiple clients and initiatives simultaneously
• Strong communication skills, both written and oral
• Ability to interact and collaborate effectively with clients and co-workers in a positive manner that engenders confidence and trust
• Good problem solver with ability to consider alternative and diverse perspectives customer expectations
• Recommended internet bandwidth of 20Mbps

Responsibilities (What You’ll Do):

• Act as a named specialist for customers providing guidance, best practices, solutions and instructions using the Workday Payroll platform to meet, enhance and optimize the client’s business needs
• Work directly with clients, solving Workday Payroll issues as they arise
• Act as the liaison between ADP and Workday through SmartCompliance monitoring and issue resolution
• Configure Workday payroll components, reports, etc. of varying complexity levels
• Understands Workday implementation Methodology and performs various pre-production responsibilities as assigned including executing test scripts, converting legacy data into Workday, etc.
• Actively participate in internal training updates and opportunities to share one’s skills and learnings with others within the organization
• Assist with internal initiatives, as assigned, designed to improve the team, department or company
• Maintain timeliness of service level agreements and average billability of 80% quarterly.
• Accessible during service hours (1:30 PM to 9:30 PM IST) and flexibility to work beyond the standard service window as needed.
• Manage a team of consultants, guiding them through their Workday/professional development and handling escalations (Manager Level)
• Utilize Workday experience and knowledge to develop sales material and scope projects as needed by the sales team (Senior/Principal Level)

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer

TopBloc is an Equal Opportunity Employer

A company-configured machine will be shipped upon hire

Every candidate has the right to request the deletion of their data if they are not selected

#LI-REMOTE

At TopBloc, our most valuable resource is our people – with a diversity of backgrounds, ideas, and life experiences. We hire self-starting, mission-driven professionals with a passion for purposeful innovation. We love to celebrate and put people at the center of everything we do. We are serious about our work but embrace fun and flexibility to get the job done. As we continue to grow rapidly, we are always on the lookout for driven, problem-solving, big thinkers to come aboard!

Equal Opportunity Statement Everforth TopBloc is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Everforth TopBloc hires, employs, promotes, terminates and otherwise treats all employees and job applicants on the basis of merit, qualifications and competence. This policy is applied without regard to unlawful considerations such as gender, race, religion, age, sexual orientation or any other status protected by law.

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