Workday Payroll Analyst

Strada; Gurugram District; On-site; INR 600,000 - 900,000; Full time

Job summary

Strada is seeking a Payroll Analyst to deliver day-to-day payroll services for assigned clients, acting as the primary payroll contact for questions and issues. You will research incidents, identify root causes, and implement resolutions while ensuring compliance and timely delivery across global teams.

You will strengthen processes, develop SOPs, support reporting and testing, and contribute to training for ongoing payroll delivery in a dynamic, international environment.

Qualifications

• Payroll processing and data accuracy responsibilities for assigned clients.
• Identify root causes, trends, and corrective actions for payroll issues.
• Collaborate with internal teams, clients, and third-party providers.
• Support audits, SOP adherence, and reporting activities.

Responsibilities

• Payroll Processing and Data Accuracy
• Execute assigned payroll activities accurately and within required deadlines.
• Review payroll inputs, outputs, interfaces, and processing results to identify and resolve discrepancies.
• Validate that payroll updates are accurately captured in accordance with established procedures.
• Coordinate with internal and global delivery teams to support accurate end-to-end payroll processing.
• Issue Resolution and Root Cause Analysis
• Research payroll questions, processing issues, incidents, and system defects.
• Analyze facts and identify root causes, recurring trends, and upstream or downstream impacts.
• Develop and implement appropriate resolutions or recommendations.
• Resolve issues within required timelines and elevate risks or process non-compliance when appropriate.
• Client and Partner Collaboration
• Serve as a payroll subject matter expert for assigned areas of responsibility.
• Consult with clients regarding payroll requirements, questions, and operational issues.
• Coordinate across internal teams, client contacts, and third-party providers to support seamless payroll delivery.
• Provide oversight, support and feedback for global sourced tasks
• Communicate issues, dependencies, and required actions effectively.
• Quality Assurance and Audit Compliance
• Perform payroll quality reviews, including SOC1 control compliance and peer audits of manual processing activities.
• Follow established SOPs, controls, and client-specific requirements.
• Support internal and external audit requirements.
• Identify potential processing or service-delivery risks and escal... appropriately.
• Process Improvement, Documentation, and Training
• Identify payroll process gaps and opportunities for improvement.
• Maintain accurate SOPs, process documentation, and supporting materials.
• Support implementation of improvements to payroll processes and methodologies.
• Develop training materials for global teams involved in ongoing payroll delivery.
• Reporting and Acceptance Testing
• Run and review payroll reports and queries to validate results and support operational requirements.
• Support acceptance testing related to payroll changes, enhancements, and system updates applying an understanding of project methodology and the system life cycle.
• Identify defects or unexpected results and support resolution.
• Provide operational input into payroll-related changes where required.

Job description

Job Description

Join us on a journey of endless possibilities

At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.

With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter.

Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best.

Learn more at www.stradaglobal.com

To learn more about us, visit stradaglobal.com

Job Purpose

The Payroll Analyst delivers day-to-day payroll services for assigned clients and serves as primary contact for payroll questions and operational issues. The role performs research for complex incidents and system defects, identifies root causes and trends, and develops resolutions using standard operating procedures (SOPs) and best practices. Working across client teams, internal domains, and third-party providers, the Analyst supports accurate data processing, compliance with client-specific requirements, and consistent delivery within required deadlines. The position also improves processes and supports reporting, acceptance testing, documentation, and training for ongoing global support.

Core Accountabilities

• undefined
• Payroll Processing and Data Accuracy
• Execute assigned payroll activities accurately and within required deadlines.
• Review payroll inputs, outputs, interfaces, and processing results to identify and resolve discrepancies.
• Validate that payroll updates are accurately captured in accordance with established procedures.
• Coordinate with internal and global delivery teams to support accurate end-to-end payroll processing.
• Issue Resolution and Root Cause Analysis
• Research payroll questions, processing issues, incidents, and system defects.
• Analyze facts and identify root causes, recurring trends, and upstream or downstream impacts.
• Develop and implement appropriate resolutions or recommendations.
• Resolve issues within required timelines and elevate risks or process non-compliance when appropriate.
• Client and Partner Collaboration
• Serve as a payroll subject matter expert for assigned areas of responsibility.
• Consult with clients regarding payroll requirements, questions, and operational issues.
• Coordinate across internal teams, client contacts, and third-party providers to support seamless payroll delivery.
• Provide oversight, support and feedback for global sourced tasks
• Communicate issues, dependencies, and required actions effectively.
• Quality Assurance and Audit Compliance
• Perform payroll quality reviews, including SOC1 control compliance and peer audits of manual processing activities.
• Follow established SOPs, controls, and client-specific requirements.
• Support internal and external audit requirements.
• Identify potential processing or service-delivery risks and escal... appropriately.
• Process Improvement, Documentation, and Training
• Identify payroll process gaps and opportunities for improvement.
• Maintain accurate SOPs, process documentation, and supporting materials.
• Support implementation of improvements to payroll processes and methodologies.
• Develop training materials for global teams involved in ongoing payroll delivery.
• Reporting and Acceptance Testing
• Run and review payroll reports and queries to validate results and support operational requirements.
• Support acceptance testing related to payroll changes, enhancements, and system updates applying an understanding of project methodology and the system life cycle.
• Identify defects or unexpected results and support resolution.
• Provide operational input into payroll-related changes where required.

At Strada, our values guide everything we do

• Anticipate Customer Needs – We stay ahead of trends so our customers can grow and succeed.
• Own the Outcome – We take responsibility for delivering excellence and ensuring things get done right.
• Challenge Ourselves to Work Smarter – We move faster than the world around us to drive change and accomplish more.
• Empower Each Other to Solve Problems – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions.
• Care About Our Work and Our People – We understand that what we do impacts millions, and we have a responsibility to get it right.

Benefits

At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more.

All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You’ll be informed of the specific checks applicable to your role and location during the recruitment process.

Our commitment to Diversity and Inclusion

Strada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success.

Diversity Policy Statement

Strada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. We actively support the advancement of underrepresented groups and provide reasonable accommodations for disabilities and religious practices. Applicants may request a reasonable accommodation by contacting their recruiter.

Authorization to work in the Employing Country

To be considered, you must have current and future work authorization in the country where youre applying, without the need for visa sponsorship by Strada.

Please note: This job description does not limit Strada’s right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

DISCLAIMER:

Nothing in this job description restricts managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.