Workday Operations & IT Manager

McAfee; Bengaluru; Hybrid; INR 2,500,000 - 4,200,000; Full time

Benefits offered by this job

Bonus Program

Pension and Retirement Plans

Medical, Dental, and Vision Coverage

Paid Time Off

Paid Parental Leave

Support for Community Involvement

Job summary

McAfee seeks a Workday Operations Manager to lead Workday IT operations, vendor management, and service delivery within the Solution Services organization in a hybrid role based in Bangalore. The role oversees both full-time employees and contingent resources, driving enterprise-scale platform stability and enhancements.

You will partner with senior stakeholders to align technology solutions with business goals, manage SaaS platforms like Workday, MuleSoft, and Salesforce, and push automation

Qualifications

• 10–14 years of IT experience with enterprise-scale delivery.
• 2–3 years hands-on Workday HR/Finance experience (config, EIB, security, reporting).
• 3–5 years of people leadership leading mixed teams globally.

Responsibilities

• Oversee Workday HR/Finance capabilities and governance.
• Lead cross-functional and globally distributed teams for service delivery.
• Drive operational excellence, automation, and continuous platform enhancement.

Skills

Leadership

Stakeholder management

Agile/DevOps

AI initiatives exposure

Vendor governance

Communication

Tools

Workday HR/Finance

MuleSoft

Salesforce

Job description

Role Summary

Join us as the Workday Operations Manager to lead Workday IT operations, vendor management, and service delivery within the Solution Services organization, managing both full-time employees and contingent workforce teams. In this role, you will be responsible for driving the implementation, support, and continuous enhancement of enterprise technology platforms, ensuring operational excellence, stakeholder satisfaction, and alignment of technology solutions with business objectives. This is a Hybrid position based in Bangalore. You must be within a commutable distance from the location. You will be required to be onsite on an as-needed basis; when not working onsite, you will work remotely from your home location.

Position Details

About The Role

• This role is responsible for overseeing Workday HR/Finance capabilities, managing cross-functional and globally distributed teams, driving operational excellence, and partnering with senior business stakeholders to deliver scalable technology solutions that support business objectives and digital transformation initiatives.
• You will be responsible for ensuring the stability, performance, and continuous enhancement of Workday and other critical SaaS platforms that support key business functions.
• The role involves managing cross-functional teams, including both employees and contingent workforce resources, while driving operational excellence and service quality.
• You will partner closely with business stakeholders, vendors, and senior leadership to deliver scalable and efficient technology solutions.
• Additionally, you will champion process improvements, automation, and innovation initiatives to enhance business outcomes and user experience.

About You

• You should have 10-14 years of experience in Information Technology, with a proven track record of delivering enterprise-scale solutions and driving business outcomes through technology.
• You should have 2-3 years of hands-on Workday HR/Finance experience, including business process configuration, EIB integrations, security administration, reporting, custom logic development, and production support.
• You should possess 3-5 years of people leadership experience, successfully leading both full-time employees and contingent workforce teams in a global environment.
• You should have expertise in managing enterprise SaaS platforms such as Workday, MuleSoft, and Salesforce, along with experience in vendor governance, budget management, and service delivery operations.
• You should be able to thrive in fast-paced environments, possess excellent stakeholder management and communication skills, understand Agile, Scrum, and DevOps methodologies, and bring a passion for innovation, with exposure to AI-driven initiatives being a strong advantage.

Company Overview

McAfee is a leader in personal security for consumers. Focused on protecting people, not just devices, McAfee consumer solutions adapt to users’ needs in an always online world, empowering them to live securely through integrated, intuitive solutions that protects their families and communities with the right security at the right moment.

Company Benefits And Perks

We work hard to embrace diversity and inclusion and encourage everyone at McAfee to bring their authentic selves to work every day. We’re proud to be Great Place to Work® Certified in 10 countries, a reflection of the supportive, empowering environment we’ve built where people feel seen, valued, and energized to reach their full potential and thrive.

We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.

• Bonus Program
• Pension and Retirement Plans
• Medical, Dental, and Vision Coverage
• Paid Time Off
• Paid Parental Leave
• Support for Community Involvement

We're serious about our commitment to diversity which is why McAfee prohibits discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

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