Women's Initiatives Peer Support

CCSYR; Hyderabad; On-site; CAD 25,000 - 36,000; Full time

Job summary

CCSYR is seeking a dedicated Peer Support Specialist to join the Womens Initiatives Program at our Main Office. You will provide empathetic, nonjudgmental support, mentorship, and resource navigation for newcomer women and underserved communities, grounded in trauma-informed, survivor-centered practice.

The role emphasizes building community, reducing isolation, and promoting empowerment as part of a supportive, equity-driven environment.

Qualifications

• Ability to engage with others from a place of empathy, respect, and shared experience, while maintaining healthy boundaries.
• Effective communication, active listening, and people skills.
• Comfort working with diverse populations, immigrant, disabled, and other historically marginalized communities.
• Commitment to the values of equity, healing, and survivor empowerment.
• Previous experience in a peer support, advocacy, or volunteer role in a social service or communitybased organization.
• Bilingual or multilingual skills are highly valued.

Responsibilities

• Provide one-on-one peer support and mentorship to women, offering emotional support, validation, and guidance informed by shared lived experience.
• Facilitate or co-facilitate peer-led support groups in collaboration with program staff.
• Assist participants in navigating community resources, including referrals to counselling, legal services, housing, healthcare, and employment supports.
• Participate in outreach, engagement, and community education activities as needed to reduce stigma and promote survivor-centered services.
• Support the creation of a welcoming, inclusive, and healing environment within the program space.
• Document participant interactions, service linkages, and group activities in accordance with confidentiality and organizational standards.
• Attend regular supervision, training, and team meetings to build skills and ensure alignment with trauma-informed, anti-oppressive practice.

Skills

Empathy

Effective communication

Active listening

People skills

Diversity awareness

Bilingual/multilingual

Job description

JOB POSTING

We continue to recruit to join the Womens Initiatives Program at CCSYR.

Position Title: Peer Support Specialist

Department: Womens Initiatives Program

Location: Main Office at 50 HT Road

Reports to: Womens Initiatives Coordinator

Application Deadline: August 31, 2026

Position Overview:

The Peer Support Specialist will focus to ensure that newcomer women, underserved visible minority women are provided empathetic, nonjudgmental support and connection to survivors currently navigating healing, advocacy, or recovery.

This role is grounded in the belief that shared experience can be a powerful tool for healing. As a trusted peer and advocate, the Peer Support Specialist helps reduce isolation, build community, and foster resilience among newcomer women and underserved visible minority women. The ideal candidate will be deeply committed to women's empowerment, trauma-informed care, and equity.

Expected Compensation:

Gross salary will be $22.00 per hour based on 37.5 hours per week. All payments are subject to the required statutory employee deductions.

Key Responsibilities:

• Provide one-on-one peer support and mentorship to women, offering emotional support, validation, and guidance informed by shared lived experience.
• Facilitate or co-facilitate peer-led support groups in collaboration with program staff.
• Assist participants in navigating community resources, including referrals to counselling, legal services, housing, healthcare, and employment supports.
• Participate in outreach, engagement, and community education activities as needed to reduce stigma and promote survivor-centered services.
• Support the creation of a welcoming, inclusive, and healing environment within the program space.
• Document participant interactions, service linkages, and group activities in accordance with confidentiality and organizational standards.
• Attend regular supervision, training, and team meetings to build skills and ensure alignment with trauma-informed, anti-oppressive practice.

Qualifications:

• Ability to engage with others from a place of empathy, respect, and shared experience, while maintaining healthy boundaries.
• Effective communication, active listening, and people skills.
• Comfort working with diverse populations, immigrant, disabled, and other historically marginalized communities.
• Commitment to the values of equity, healing, and survivor empowerment.
• Previous experience in a peer support, advocacy, or volunteer role in a social service or communitybased organization.
• Bilingual or multilingual skills are highly valued.

Other

• Participating in agency fundraising activities as deemed appropriate and necessary by Senior Management
• Attend required agency activities and meetings.
• Must support the values, vision and mission of the agency and the matrix management group.
• The incumbent must be bondable and cleared by a police reference check.
• Perform other duties as assigned.

Working Conditions

• Work is performed primarily in a standard office environment.
• Some travel may be required to satellite locations and meetings.
• Some evening work may be required.

Physical Requirements

• Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard.
• The incumbent in this position frequently communicates with internal and external stakeholders.

Use of Artificial Intelligence in Hiring:

Artificial intelligence is not used to screen, assess, or select applicants for this role.

Accessibility & Equal Opportunity

We are committed to providing an inclusive and accessible recruitment process. Accommodation is available upon request at any stage of the hiring process.