Clinical Counsellor, HART Hub

Fred Victor; Assam; On-site; INR 2,755,000 - 3,800,000; Full time

Benefits offered by this job

Vacation leave

Floating day

Paid sick leave

Dental & Extended Health

LTD

RRSP with employer contribution

Employee assistance program

Job summary

Fred Victor, a long-standing Toronto charity, is seeking a Clinical Counsellor for the HART Hub to deliver trauma-informed psychotherapeutic services to people experiencing homelessness and related challenges. The role emphasizes collaborative care, assessment, planning and crisis support across urban partner locations.

You will work within the Health Services team, providing assessments, individualized care plans and evidence-based counselling, while coordinating with housing and community

Qualifications

• Master of Social Work (MSW) or equivalent and licensed to practice.
• Registration and good standing with a recognized regulatory body.
• Minimum of 3 years of related experience in mental health, addictions, and/or social services.

Responsibilities

• Clinical assessment and counselling across client presentations.
• Crisis intervention and risk assessment with collaborative planning.
• Care coordination with housing, health and community services.

Skills

Clinical counselling

Trauma-informed care

Anti oppressive practice

Education

Master of Social Work (MSW) or equivalent

Job description

INTERNAL/EXTERNALJob Title: Clinical Counsellor, HART HubPosition Type: Full-Time, Bargaining Unit, PermanentNumber of Positions: 1Reason for Posting: New PositionRate: $31.30 per hour + a premium of $3.00 per hourVacation: 4 weeks to startBenefits: Group benefits with Life Insurance, AD&D, Extended Health and Dental Care with premiums 100% paid by the employer, LTD with premiums 100% paid by employees; paid sick leave and float dayRRSP: RRSP with 6.5% employer contribution and 4% employee contribution after successful completion of probationHours: 37.5 hours per weekSupervisor: Senior Manager, Mental Health & Addictions Case Management & Housing Support Posting Date: September 9, 2026Application Deadline: September 18, 2026Location: 800 Bay, various partnership / off-site locations as needed

Why Fred Victor?

For 130 years, Fred Victor has been a leader in helping people rebuild their lives in Toronto. Our mission is to improve the health, income and housing stability of people experiencing poverty and homelessness. We are committed to ending homelessness, one person at a time.

The Clinical Counsellor is a regulated professional and member of Fred Victor's Health Services team, providing psychotherapeutic services to clients of Downtown East Toronto HART Hub. The position provides accessible, traumainformed, client-centred clinical counselling and psychotherapy to individuals experiencing homelessness, substance use, mental health challenges and other complex barriers to health and housing stability.

The Clinical Counsellor conducts clinical assessments, develops and implements individualized care plans, provides psychotherapy and psychoeducation, supports crisis intervention and safety planning, and works collaboratively with an interdisciplinary team to coordinate services and promote client wellness, recovery and stabilization. The position provides services in a range of settings, including community and partner locations, and works collaboratively with HART Hub and Fred Victor staff and external service providers.

The Clinical Counsellor practices within the scope of their professional registration and applicable legislation, regulatory standards, Fred Victor policies and procedures, and the HART Hub model of integrated care. The position receives clinical consultation and supervision as appropriate and contributes to the ongoing development and evaluation of clinical services.

Does this sound like work you want to be a part of? We offer a supportive environment, an opportunity to join a diverse team of caring professionals and a chance to make a difference. With over 75 programs and 25 sites, there are lots of opportunities to grow your career with us. Many members of the management team started in relief and front-line roles.

What You Will Do:

Clinical Assessment and Counselling

• Conduct comprehensive biopsychosocial assessments and identify client strengths, needs, risks and goals.
• Develop, implement and regularly review individualized clinical and care plans in collaboration with clients and the interdisciplinary team.
• Provide individual and/or group psychotherapy and counselling within the scope of professional practice.
• Apply evidence-informed, trauma-informed, and recovery-oriented approaches appropriate to the client's needs.
• Provide psychoeducation related to mental health, substance use, trauma, coping, emotional regulation and recovery.
• Exercise independent clinical judgment in assessing complex and changing mental health, substance use, psychosocial presentations and determining appropriate clinical interventions, referrals and escalation of care.

Crisis Intervention and Risk Management

• Assess and respond to changes in client mental health, substance use, safety and risk.
• Develop safety and crisis plans collaboratively with clients and the care team.
• Respond to urgent clinical situations and make referrals or escalate concerns in accordance with established procedures.
• Consult with appropriate clinical and community partners when additional intervention or support is required.

Care Coordination and Collaboration

• Participate in interdisciplinary case consultation, care planning and case reviews.
• Coordinate referrals and link clients with appropriate health, mental health, substance use, housing and community services.
• Work collaboratively with CTI workers, outreach workers, primary care providers, peer workers and partner agencies to support continuity of care.
• Advocate for client access to appropriate services and supports.

Documentation and Professional Practice

• Maintain accurate, timely and comprehensive clinical records in accordance with professional standards, legislation, privacy requirements and Fred Victor policies.
• Maintain service statistics and complete program documentation and reporting requirements.
• Practice within the scope of professional registration and applicable legislation and regulatory standards.
• Participate in clinical supervision, consultation and professional development.
• Maintain professional knowledge and competence in accordance with the requirements of the individual's regulatory college.

Outreach and Community-Based Service

• Provide counselling and clinical services in office, partner and community settings as required.
• Adapt service delivery to reduce barriers to accessing mental health services, including flexible and outreach-based approaches.
• Maintain awareness of personal and client safety when providing services in community settings.

Team and Program Responsibilities

• Participate actively in team meetings, case conferences and organizational initiatives.
• Contribute clinical knowledge and expertise to interdisciplinary team learning and service development.
• Participate in program evaluation, quality improvement and development of clinical practices.
• Promote Fred Victor’s mission, vision, values and commitment to anti-oppressive, culturally responsive and client-centred practice.

What You Bring to the Team:

• Master of Social Work (M.S.W.) or a graduate degree in a relevant field, licensed to practice under the Regulated Health Professions Act.
• Registration and good standing with a recognized regulatory body (e.g., Ontario College of Social Workers, College of Registered Psychotherapists of Ontario, or equivalent).
• Minimum of 3 years of related experience in mental health, addictions, and/or social services performing clinical counselling and assessments.

What Sets You Apart:

• Demonstrated ability to support individuals with mental health and substance use concerns using antioppressive, anti-racist, trauma-informed, harm reduction, and mental health recovery frameworks.
• Proven experience in clinical counselling and direct client service delivery.

Compensation and Benefits:

• For the Clinical Counsellor, Fred Victor offers an hourly rate of $31.30 + a $3.00 premium per hour
• 4 weeks of vacation to start + 1 float day
• Generous paid sick leave allowance
• A comprehensive Dental, Extended Health and LTD group benefits package includes individual and family coverage, including prescriptions, hospital accommodation, hearing care, paramedical practitioners and a wide variety of dental care. Additional insurance includes vision care and travel for emergency medical services.
• 6.5 % of your gross salary will be contributed to a group RRSP on your behalf after successful completion of probation; you will contribute 4% of your gross salary to the same RRSP
• Access to employee and family assistance plan

Accessibilty & Accommodation

Fred Victor is committed to fostering an inclusive and accessible environment where employees feel valued and respected, and where every employee has the opportunity to realize their potential. As such, we welcome and encourage applicants who identify as racialized persons, Indigenous persons, persons with disabilities, and persons across the spectrum of sexual orientation and gender identities and have lived-experience. If you are a person with a disability and require accommodation and/or assistance during the application process, please contact us in advance. We strive to provide reasonable accommodations whenever requested. Information received relating to accommodation requests will be treated with confidentiality.