Wireless Networking

SHI Solutions India Pvt. Ltd.; Bengaluru; On-site; INR 600,000 - 800,000; Full time

Job summary

SHI Solutions India Pvt. Ltd. Bengaluru is seeking a network professional to monitor, support, troubleshoot, and maintain NGN wireless infrastructure, ensuring secure, reliable, and high-performing wireless network operations.

The role includes APs, WLCs, RF optimization, configuration, monitoring, and proactive maintenance with emphasis on clear communication and mentoring of team members.

Qualifications

• Education: Diploma/Bachelors/Engineering in Computer Science.
• Experience: 3+ years of experience.

Responsibilities

• Monitor wireless network infrastructure to ensure availability and coverage.
• Implement basic configuration and support for WLANs, SSIDs, and security policies.
• Troubleshoot connectivity issues using wireless diagnostic tools.
• Monitor alerts and performance metrics, escalating issues to L2/L3 teams.
• Perform preventive maintenance and document changes and incidents.

Skills

English communication

Customer-facing

Mentoring

Education

Diploma/Bachelors/Engineering in Computer Science

Tools

WLAN Config

WLC/AP Management

RF Optimization

Network Monitoring

Job description

Job Description

Being responsible for monitoring, supporting, troubleshooting, and maintaining NGN wireless infrastructure to ensure secure, reliable, and high-performing wireless network operations.

Primary Responsibilities

• Monitor wireless network infrastructure, including Access Points (APs), Wireless LAN Controllers (WLCs), and radio frequency (RF) performance to ensure network availability and optimal coverage.
• Perform basic configuration and support for wireless networks, including SSIDs, WLAN profiles, security policies, authentication methods, and user access management.
• Troubleshoot wireless connectivity issues related to signal strength, interference, roaming, authentication failures, and client device connectivity using wireless diagnostic tools.
• Monitor wireless network alerts, logs, and performance metrics through network management systems, ensuring timely identification and escalation of issues to L2/L3 teams.
• Conduct preventive maintenance activities, including AP health checks, firmware verification, configuration backups, RF optimization reviews, and documentation of wireless network changes and incidents.

Required Qualifications

• Education: Diploma/Bachelors/Engineering in Computer Science.
• Experience: 3+ years of experience.

Technical Skills

• Wireless LAN (WLAN) Configuration & Support
• Wireless Controllers (WLC) & Access Point (AP) Management
• RF Optimization & Wireless Troubleshooting
• Network Monitoring Tools (SNMP, Syslog, NMS)

Other Skills

• Excellent English communication skills (spoken and written).
• Good communication & customer-facing skills.
• Ability to lead and mentor team members.