Wipro HRO process | Customer support

Success Stories Org; New Delhi, Gurugram District; On-site; INR 285,000 - 335,000; Full time

Benefits offered by this job

Cab facility

Job summary

WIPRO HRO CUSTOMER SERVICE in Gurugram is seeking candidates for an International Voice Process. Roles include handling international calls, resolving queries professionally, and ensuring high-quality customer support. Graduates with good English are encouraged to apply; fresher and experienced candidates can join, with immediate openings preferred.

Work is night-shift heavy with cab facilities available. Interview mode is Virtual, and the process offers stability in an international BPO

Qualifications

• Graduation is mandatory.
• Good English communication skills are mandatory.
• B2+ communication level preferred.
• International BPO / Customer Service experience preferred.
• Immediate joiners preferred.

Responsibilities

• Handle international customer calls.
• Understand and resolve customer queries professionally.
• Provide accurate information and effective customer support.
• Maintain customer satisfaction and required process quality standards.

Skills

English communication

B2+ communication

International BPO experience

Education

Graduation mandatory

Job description

WIPRO HRO CUSTOMER SERVICE

Process: International Voice Process
Location: Gurugram | Work From Office
Interview Mode: Virtual

Eligibility

• Graduation is mandatory.
• Freshers and experienced candidates can apply.
• B.Tech/B.E. freshers are not eligible.
• LLB candidates are not eligible.
• Good English communication skills are mandatory.
• B2+ communication level preferred.
• International BPO / Customer Service experience preferred.
• Immediate joiners preferred.

Salary In Hand

• Freshers: 25,500 per month
• 6+ Months Experience: 30,000 per month
• Incentives available

Work Details

• Fixed Shifts, mostly night shifts
• Fixed weekly offs
• Both-side cab facility
• Stable international process
• Fixed schedule and career growth opportunities

Roles & Responsibilities

• Handle international customer calls.
• Understand and resolve customer queries professionally.
• Provide accurate information and effective customer support.
• Maintain customer satisfaction and required process quality standards.