Windows/VMware/Active Directory Admin

Infosys; Maharashtra; On-site; INR 350,000 - 500,000; Full time

Job summary

Infosys is seeking an IT support specialist to provide L1/L2 support for Windows Server environments in Maharashtra, India. Responsibilities include managing Active Directory, performing routine VMware administration, and addressing incident and service requests efficiently.

Successful candidates will have a solid understanding of networking basics and ticketing tools. Ideal for individuals looking to advance their careers in IT and handle critical infrastructure services in a dynamic environment.

Qualifications

• Basic knowledge of Windows Server administration is required.
• Hands-on experience with Active Directory and VMware is beneficial.
• Understanding of networking basics like DNS and DHCP is necessary.

Responsibilities

• Provide L1/L2 support for Windows Server environments.
• Manage Active Directory user creation and group policy updates.
• Perform routine VMware administration and monitor system health.

Skills

Active Directory

Windows Server administration

VMware (vSphere, ESXi, vCenter)

Networking basics (DNS, DHCP, TCP/IP)

Ticketing tools (ServiceNow/Remedy)

Job description

Basic knowledge of Windows Server administration. Hands‑on experience with Active Directory (Users, Groups, GPO). Exposure to VMware (vSphere, ESXi, vCenter). Understanding of networking basics (DNS, DHCP, TCP/IP). Familiarity with ticketing tools (ServiceNow/Remedy).

Provide L1/L2 support for Windows Server environments (2012/2016/2019/2022). Manage Active Directory: user creation, group policy updates, access management. Perform routine VMware administration (VM provisioning, snapshots, monitoring). Handle incident and service requests as per SLA. Monitor system health and perform basic troubleshooting. Manage patching, updates, and antivirus compliance. Support backup and restore activities. Maintain documentation and follow ITIL processes (incident/request/change).