West Bengal

NABFINS Ltd

Darjeeling

On-site

INR 250,000 - 400,000

Full time

14 days+

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Job summary

NABFINS Ltd invites applications for the role of Customer Service Officer (CSO) in Darjeeling, West Bengal. The CSO will focus on expanding the branch's customer base and portfolio, identifying new business locations, and ensuring timely collection of installments after disbursement.

Fresher candidates are eligible. Local language and English proficiency are required, and possessing a valid driver’s license and motorcycle is essential.

Qualifications

Minimum qualification – PUC/10+2 completed.
Must know local language and English.
Fresher’s are eligible. Preferable 1–3 years’ experience in field operations.

Responsibilities

Addition of customer and increasing sustainable portfolio for the branch.
Identify new business locations, sourcing and addition of potential customers.
Post disbursement he/she has to collect installments on scheduled dates from customers.

Skills

Local language proficiency

English communication

Customer service

Education

PUC/10+2 completed

Tools

Driver’s License

Motorcycle

Job description

Job Title : Customer Service Officer (CSO)

Job Code : Nabfins/OPS/1132

Job Responsibilites

The CSO’s primary job role is addition of customer and increasing sustainable portfolio for the branch. CSO is to identify new business locations, sourcing and addition of potential customers. Post disbursement he/she has to collect the installments on scheduled dates from the customers.

Minimum qualification – PUC/10+2 completed.
Must have written, spoken and reading command over local language and English.
Fresher’s are eligible to apply. Preferable 1-3 years’ experience with similar job profile with sufficient exposure to the field operations in working with the target population.
Driver’s License and Motorcycle is a must.

Requirement Location: DarjeelingRegion