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Tech Mahindra is seeking an experienced IBM WebSphere Application Server (WAS) Admin L3 to provide comprehensive WAS administration and support for critical applications. The role requires ITIL knowledge and hands-on delivery in a high-availability environment.
You will manage deployment, monitoring, capacity planning, load balancing and security configurations, while guiding a team to resolve incidents within defined SLAs and driving continuous improvement.
IBM WAS Admin L3 Certifications IBM WAS / IHS Mandatory & ITIL.
Role Description The role holder will be responsible for providing overall L3 IBM WAS administration support for the team.
B. Tech / BE 10 + years of relevant experience Delivery of quality, cost effective infrastructure services in a complex & high availability environment.
Proven ability to plan and execute workload in a pressurized & dynamic environment. ITIL Certified or a strong working knowledge of ITIL Incident, Problem and Change Management disciplines.
Strong Knowledge in Deploying applications in IBM WAS Monitoring applications, configuring new instances Ability to direct and guide team to resolve crisis situations within prescribed SLAs Ability to provide consultation for new projects, functionalities, migrations, upgrades.
Ability to direct and guide team to resolve crisis situations within prescribed SLAs Ability to plan, initiate and manage special tasks/projects.
Analytical skills Good analytical, trouble shooting skills in the area of technical fault isolation and rectification.
Process skills Ability to resolve service requests. Strong attention to detail and the ability to follow processes.
Strong Knowledge of ITSM processes Other skills Customer interface experience (managing expectations; negotiating compromise solutions).
Should have good communication and interpersonal skill. Experience in team handling. Education ‿ BE/BTech