Walk-in | Technical Voice Process

Sutherland; Chennai District; On-site; INR 180,000 - 240,000; Full time

Benefits offered by this job

Cab facility (up to 25 km)

Job summary

Sutherland in Chennai invites freshers to join as International Voice Process Technical/Customer Support professionals. Strong English communication is essential.

Role involves handling inbound international calls, providing technical assistance, and recording interactions with accuracy. Night shifts, a 5-day week with rotational offs, and two-way cab facility up to 25 km are provided.

Selection is via HR Interview (Walk-In) followed by SD Panel Interview and Voice Assessment.

Qualifications

• Freshers are eligible to apply.
• Excellent verbal and written communication skills in English.
• Good articulation and problem-solving skills.
• Customer-focused attitude with a willingness to learn.
• Looking for people who can join us by August.

Responsibilities

• Handle inbound international customer calls.
• Provide technical support and issue resolution.
• Deliver high-quality customer service.
• Maintain accurate customer interaction records.

Skills

English communication

Job description

Greetings from Sutherland!

We are hiring immediate joiners for the International Voice Process Technical/Customer Support role. This opportunity is ideal for freshers who are passionate about customer service and have strong English communication skills.

Key Responsibilities

• Handle inbound international customer calls
• Provide technical support and issue resolution
• Deliver high-quality customer service
• Maintain accurate customer interaction records

Eligibility Criteria

• Freshers are eligible to apply
• Excellent verbal and written communication skills in English
• Good articulation and problem-solving skills
• Customer-focused attitude with a willingness to learn
• Looking for people who can join us by August

Shift & Work Details

• 5-day work week with rotational shifts, rotational offs. (WFO)
• Predominantly night shifts
• Two-way cab facility provided (up to 25 km radius based on shift timing)

Work Location

Sutherland A1 Block, Ground Floor, Gateway Office Parks Perungalathur, Chennai

Landmark

Opposite Perungalathur Railway Station

Selection Process

HR Interview (Walk-In)

1. SD Panel Interview
2. Voice Assessment

Disclaimer

Disclaimer: Sutherland never asks for payment or favors in exchange for job opportunities. Report suspicious activity to [e-mail].