Walk In - Tcs is Hiring For Telecom Expense Management

Tata Consultancy Services; Chennai District; On-site; INR 600,000 - 900,000; Full time

Job summary

Tata Consultancy Services invites applications for a telecom expense management specialist to oversee and optimize telecom spend across voice, data, mobility, WAN, and related services. You will audit invoices, maintain inventories, and drive cost-saving initiatives while ensuring contract compliance.

Responsibilities include reconciliation, vendor coordination, contract monitoring, budgeting support, and generation of executive analytics for leadership reviews.

Responsibilities

• Manage and validate telecom expenses across voice, data, mobility, WAN, internet, SIP, and carrier services.
• Review, audit, and reconcile telecom invoices to ensure billing accuracy and contract compliance.
• Identify billing discrepancies, duplicate charges, inactive services, and cost-saving opportunities.
• Maintain telecom inventory including circuits, mobile devices, DIDs, SIP trunks, broadband services, and network assets.
• Perform inventory-to-invoice reconciliation and service lifecycle management (MACD activities).
• Coordinate with telecom carriers and vendors to resolve billing disputes, escalations, and contractual issues.
• Monitor telecom contracts, renewals, pricing agreements, and service credits.
• Support budgeting, forecasting, accrual management, and financial governance processes.
• Generate telecom spend reports, dashboards, utilization reports, and executive-level analytics.
• Support internal audits, compliance reviews, and governance initiatives.
• Participate in Incident, Change, Request, and Problem Management processes using ITSM frameworks.

Tools

Tangoe

Calero

Sakon

Rivermine

Power BI

Tableau

SQL & Data Analytics

Mobility Expense Management

WAN / MPLS / SD-WAN Billing

ServiceNow

Job description

Good-to-Have Skills

• Tangoe
• Calero
• Sakon
• Rivermine
• Power BI
• Tableau
• SQL & Data Analytics
• Mobility Expense Management
• WAN / MPLS / SD-WAN Billing
• ServiceNow

Key Responsibilities

• Manage and validate telecom expenses across voice, data, mobility, WAN, internet, SIP, and carrier services.
• Review, audit, and reconcile telecom invoices to ensure billing accuracy and contract compliance.
• Identify billing discrepancies, duplicate charges, inactive services, and cost‑saving opportunities.
• Maintain telecom inventory including circuits, mobile devices, DIDs, SIP trunks, broadband services, and network assets.
• Perform inventory‑to‑invoice reconciliation and service lifecycle management (MACD activities).
• Coordinate with telecom carriers and vendors to resolve billing disputes, escalations, and contractual issues.
• Monitor telecom contracts, renewals, pricing agreements, and service credits.
• Support budgeting, forecasting, accrual management, and financial governance processes.
• Generate telecom spend reports, dashboards, utilization reports, and executive‑level analytics.
• Support internal audits, compliance reviews, and governance initiatives.
• Participate in Incident, Change, Request, and Problem Management processes using ITSM frameworks.