Walk-in | Senior AR Caller | Physician Billing & Hospital Billing

Sagility India; Hyderabad; On-site; INR 300,000 - 420,000; Full time

Benefits offered by this job

Competitive compensation

Employee benefits

Career growth opportunities

Job summary

Sagility India is seeking experienced AR Callers with hands-on experience in Physician Billing (PB) and Hospital Billing (HB) within US Healthcare. The role requires understanding of Revenue Cycle Management (RCM), insurance follow-up, denial management, claims resolution, and payment posting.

You will follow up with insurers on unpaid or denied claims, analyze denials, review EOBs/ERAs, and ensure timely reimbursement.

Qualifications

• 1–4 years of US healthcare ARCalling experience.
• Experience with PB/HB processes and RCM.
• Ability to read EOBs/ERAs and payer guidelines.
• Strong analytical and problem-solving skills.

Responsibilities

• Follow up on unpaid, underpaid, and denied claims with insurers.
• Analyze denials and payment variances; resolve claims.
• Review EOBs, ERAs, and remittances for accuracy.
• Document payer communications in the billing system.
• Meet productivity and quality metrics; ensure HIPAA compliance.
• Prioritize aging claims based on denial trends.

Skills

US Healthcare AR Calling

Revenue Cycle Management

Insurance claims & denials

EOBs/ERAs interpretation

Physician/Hospital Billing

Communication skills

Night shift readiness

Job description

Job Title: AR Caller - Physician Billing & Hospital Billing (US Healthcare)
Location: Hyderabad
Experience: 1-4 Years
Shift: Night Shift (US Timings)
Process: US Healthcare Revenue Cycle Management (RCM)

Job Summary

Sagility is seeking experienced AR Callers with strong communication skills and hands‑on experience in Physician Billing (PB) and/or Hospital Billing (HB) within the US Healthcare domain. The ideal candidate should possess a thorough understanding of the Revenue Cycle Management (RCM) process, including insurance follow‑up, denial management, claims resolution, and payment posting.

Key Responsibilities

• Follow up with insurance companies on unpaid, underpaid, and denied claims.
• Analyze and resolve claim denials, rejections, and payment variances.
• Review and interpret Explanation of Benefits (EOBs), Electronic Remittance Advice (ERAs), and insurance remittances.
• Contact insurance payers to obtain claim status and ensure timely reimbursement.
• Work on aging reports and prioritize claims based on denial trends and aging buckets.
• Research and resolve claim discrepancies by coordinating with internal teams and insurance representatives.
• Document all activities, claim updates, and payer communications accurately in the billing system.
• Meet productivity and quality metrics defined by the process.
• Ensure compliance with HIPAA regulations and organizational policies.

Required Skills

• Hands‑on experience in US Healthcare AR Calling.
• Strong knowledge of Revenue Cycle Management (RCM).
• Expertise in handling insurance claims, denials, appeals, and payment follow‑up.
• Ability to understand and interpret EOBs, ERAs, and payer guidelines.
• Good understanding of Physician Billing and/or Hospital Billing processes.
• Strong verbal and written communication skills.
• Ability to work effectively in a fast‑paced environment and night shifts.

Eligibility Criteria

• Experience: 1-4 years in US Healthcare.
• Experience in AR Calling is mandatory.
• Exposure to Physician Billing (PB) and/or Hospital Billing (HB) processes.
• Candidates with B1-level communication skills are preferred.
• Good analytical and problem‑solving skills.

Preferred Qualifications

• Experience in denial management and appeals processing.
• Knowledge of CPT, ICD-10, and HCPCS coding concepts.
• Familiarity with major US insurance payers and reimbursement methodologies.
• Strong attention to detail and customer‑focused approach.
• Ability to work independently and within a team environment.

Why Join Us

• Opportunity to work in a fast‑growing US Healthcare environment.
• Exposure to end‑to‑end Revenue Cycle Management (RCM) processes.
• Structured learning and career growth opportunities.
• Dynamic and collaborative work culture.
• Competitive compensation and employee benefits.

Walk-In Details

Walk-In Timings: 11:00 AM to 4:00 PM

Documents Required

• Updated Resume
• Government ID Proof

HR Contact

Yash Joshi
8639608083 (WhatsApp)
[e-mail]