Walk-in | Retail Store Supervisor

Srikishan Agarwal; Sangupalle, Hyderabad; In loco; INR 250.000 - 420.000; Tempo pieno

Descrizione del lavoro

We are seeking a diligent Retail Supervisor for Srikishan Agarwal's supermarket in Telangana to manage stock, staff, and customer service. You will oversee daily operations, ensure accuracy in cash handling, and maintain a clean shopping environment.

With 1–3 years in retail, grocery, or supermarkets, you’ll lead cashiers and floor staff, coordinate reorders, handle complaints, and drive efficient peak-hour queues. Strong communication and POS skills are essential.

Competenze

• Education: High school diploma or degree in any discipline.
• Experience: 1 to 3 years working in retail, grocery stores, or supermarkets (cash handling or floor staff experience preferred).
• Skills: Advanced computer and billing software (POS) knowledge; clear communication; team management; problem-solving; physical stamina.

Mansioni

• Stock & Inventory Management: Ensure shelves are never empty, products neatly arranged with clear price tags, and expired/damaged goods pulled.
• Staff Supervision & Shift Management: Assign daily duties, track attendance, breaks and handovers, train new team members on customer service and product placement.
• Customer Service & Problem Solving: Handle complaints, billing discrepancies, returns or exchanges, and ensure fast queues during peak hours while maintaining a welcoming store environment.
• Cash & Daily Operations: Oversee opening/closing, verify cash registers, and tally with system sales reports; ensure safety and hygiene standards.

Conoscenze

Clear communication

Team management

POS knowledge

Problem solving

Physical stamina

Formazione

High school diploma or equivalent

Strumenti

POS software

Descrizione del lavoro

1. Stock & Inventory Management

Ensure shelves are never empty and products are neatly arranged with clear price tags.

Check expiry dates regularly to pull expired or damaged goods before they reach customers.

Coordinate with the management and vendors to reorder fast-moving items on time.

Monitor wastage, breakage, and prevent shoplifting or stock shrinkage.

2. Staff Supervision & Shift Management

Assign daily duties to cashiers, floor staff, shelf-stockers, and cleaners.

Track staff attendance, breaks, and shift handovers.

Train new team members on customer service, scanning items correctly, and product placement.

3. Customer Service & Problem Solving

Handle customer complaints, billing discrepancies, returns, or exchange requests calmly and quickly.

Ensure billing counters move fast during peak hours to avoid long queues.

Maintain a clean, bright, and welcoming shopping environment across all aisles.

4. Cash & Daily Operations

Oversee the opening and closing procedures of the supermarket.

Verify cash registers at the end of each shift and tally them with system sales reports.

Ensure safety and hygiene standards (clean floors, working ventilation, operational fire extinguishers).

What We Are Looking For (Requirements)

Education: High school diploma or degree in any discipline.

Experience: 1 to 3 years working in retail, grocery stores, or supermarkets (experience handling cash or floor staff is preferred).

Skills:

Advanced computer and billing software (POS) knowledge.

Clear communication and team management skills.

Quick problem-solving ability during busy hours.

Physical stamina to stand and walk around the floor for extended periods.