Walk-in | Mega Walk-In Drive For Trainee Process Associate -Nov 5 and Nov 6

AGS Health; Chennai; On-site; INR 250,000 - 420,000; Full time

Benefits offered by this job

Saturday Sunday fixed Week Offs

PF ESI Gratuity

Health insurance

Performance bonus

Competitive remuneration

Free cab transport

Job summary

AGS Health is seeking a Trainee Process Associate AR Caller for its voice process. The role involves handling AR calls, using tools to resolve payments, and meeting SLAs in a US shift environment from Chennai.

Fresh graduates from 2021–2026 in BBA/BA/B.Com./BCA/B.Sc are eligible, with transport provision and direct walk-in interviews. Roles include analyzing denials and submitting corrected claims, reporting trends to the manager, and continuous performance improvement based on feedback.

Qualifications

• Good Verbal and Written Communication skills.
• Should be comfortable working with US Shifts.
• Sound analytical skills.
• Logical thinking.

Responsibilities

• To address outstanding or assigned AR through analysis and phone calls by using available resources.
• Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment.
• To report trends / patterns in denials, claim submission errors, credentialing issues and billing related roadblocks to the immediate reporting manager.
• To meet the established SLAs (service level agreements) for production and quality.
• To update the outcome of the calls or analysis in a clear and coherent manner in the billing system.
• To utilize the and stay updated with changes done with the P & Ps
• To improve the performance based on the feedback provided by the reporting manager / quality audit team.

Skills

Verbal communication

Written communication

US shift

Analytical thinking

Logical thinking

Education

BBA

BA

B.Com.

BCA

B.Sc

Job description

Dear Candidates,

Greetings from AGS Health!

Job Title: Trainee Process Associate AR Caller

Process: Voice Process

NOTE-Mention HR Syed on top of your resume while submitting the Resume for Interview Process

Qualification: Graduate fresher- BBA, BA., B.Com., BCA, B.Sc, Passed out year - 2021 - 2026

Please Note: Diploma, B.E./B.Tech/ME/ M.Tech are not eligible to apply

HR Syed- 7305024403

Interview Process- Only direct walk-in interview

Rounds of Interview:

1. HR Interview

2. Online Assessment - Grammar & Aptitude

3. Versant Test - Language Assessment

4. Operational/Technical Interview

Shift Timing: 05:30 PM to 2:30 AM (US Shift).

Transport: Two-way transport is available within the defined boundaries.

Roles and Responsibilities

• To address outstanding or assigned AR through analysis and phone calls by using available resources.
• Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment.
• To report trends / patterns in denials, claim submission errors, credentialing issues and billing related roadblocks to the immediate reporting manager.
• To meet the established SLAs (service level agreements) for production and quality.
• To update the outcome of the calls or analysis in a clear and coherent manner in the billing system.
• To utilize the and stay updated with changes done with the P & Ps
• To improve the performance based on the feedback provided by the reporting manager / quality audit team.

Work Location: OMR / Kosmo

Job Type: Full-time, Regular / Permanent

Benefits:

• Saturday Sunday fixed Week Offs.
• PF ESI Gratuity
• Health insurance.
• Performance bonus
• Competitive remuneration
• Free cab transport

Required Skills:

• Good Verbal and Written Communication skills
• Should be comfortable working with US Shifts.
• Sound analytical skills
• Logical thinking