Walk-In Interview / Inside Sales Executive / Gurgaon / GemPundit

Fortuna Retail; India; On-site; INR 600,000 - 900,000; Full time

Job summary

Fortuna Retail in India seeks a dynamic luxury retail consultant to drive premium sales across high-value items. You will engage discerning customers with a consultative approach, understand budgets up to ₹1 lakh+ INR, and build lasting relationships.

The role emphasizes presenting, advising on products, cross-selling, and delivering exceptional service to uphold the brand’s prestige and ensure customer satisfaction.

Qualifications

• Bilingual English and Hindi communication skills are required.
• Experience in luxury or premium sales with high AOV.
• Consultative selling approach and strong relationship-building ability.
• Ability to handle budgets from ₹50,000 to ₹1,00,000+ with confidence.
• Proactive cross-selling and upselling to maximize value.
• Presentable, confident, and customer-focused demeanor.

Skills

Bilingual English-Hindi

Luxury/Premium Sales

Consultative selling

Relationship building & negotiation

Budget handling 50K–1L+

Cross-sell/Upsell mindset

Customer-focused personality

Job description

Role & responsibilities

What were looking for:

• Strong English & Hindi communication skills
• Experience in Luxury / High AOV / Premium Sales
• Consultative or “Soft-Touch” selling approach
• Strong relationship-building & negotiation skills
• Ability to handle 50K–1L+ customer budgets confidently
• Cross-sell / Upsell mindset to maximize customer value
• Presentable, confident, and customer-focused personality