Walk-in | Hiring For Semi - Voice Process!

Imarque Solutions; Chennai District; On-site; INR 180,000 - 300,000; Full time

Job summary

Imarque Solutions is seeking a customer support professional to handle chat, email and occasional calls from our office in Chennai. You will resolve queries, maintain records, and follow quality processes while communicating in English and regional languages as needed.

Freshers and experienced candidates are welcome, with immediate joiners preferred. Shift timing is 9:30 AM to 6:30 PM at the Teynampet location in Tamil Nadu.

Qualifications

• Good communication in English is required.
• Basic typing and computer skills are expected.
• Ability to understand and respond to customer queries.
• Freshers and experienced candidates are welcome.
• Immediate joiners are preferred.

Responsibilities

• Handle customer interactions through chat, email, and occasional calls.
• Assist customers by resolving queries and providing accurate information.
• Communicate with customers professionally in English and/or regional languages.
• Understand customer concerns and provide appropriate solutions.
• Maintain customer details and update records accurately.
• Follow company processes, guidelines, and quality standards.
• Ensure customer satisfaction by resolving issues efficiently.
• Meet daily performance and productivity targets.

Skills

Good communication

Typing & computer skills

Customer query handling

Freshers welcome

Immediate joining

Education

Any degree

Job description

Job Description

Qualification - Any degree

Office Location - Teynampet

HR Contact - Deepika 8790453910

Roles & Responsibilities:

• Handle customer interactions through chat, email, and occasional calls.
• Assist customers by resolving queries and providing accurate information.
• Communicate with customers professionally in English and/or regional languages.
• Understand customer concerns and provide appropriate solutions.
• Maintain customer details and update records accurately.
• Follow company processes, guidelines, and quality standards.
• Ensure customer satisfaction by resolving issues efficiently.
• Meet daily performance and productivity targets.

Eligibility Criteria:

• Good communication skills in English are required.
• Basic typing and computer skills.
• Ability to understand and respond to customer queries.
• Freshers and experienced candidates are welcome.
• Immediate joiners are preferred.

Shift Timing:

9:30 AM - 6:30 PM

Interview Location:

iMarque Solution Pvt Ltd, Maan Sarovar Tower, 271A, Scheme Rd, Subbarayan Nagar, Teynampet, Chennai, Tamil Nadu 600018