Walk-in | Hiring For Sales Coordinator

Daga Trading Company Pvt Ltd; New Delhi; On-site; INR 300,000 - 540,000; Full time

Job summary

Daga Trading Company Pvt Ltd in New Delhi is seeking a proactive Sales Support Associate to bolster the sales team and coordinate customer interactions. You will contact customers to arrange appointments, prepare high-quality materials, and ensure timely, accurate information for Sales Representatives.

You will handle urgent inquiries, process orders, and collaborate with Marketing, Finance, and Delivery teams to maintain smooth operations and customer satisfaction.

Responsibilities

• Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material.
• Handling urgent calls, emails, and messages when Sales Representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.
• Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers.
• Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.
• Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
• Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department.
• Hiring and training sales staff and ensuring staff meet their quotas and goals.
• Managing budgets for expenses like bonuses, marketing, and travel.
• Making the company's products and services as attractive to potential customers as possible

Job description

Role & responsibilities

• Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material.
• Handling urgent calls, emails, and messages when Sales Representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.
• Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers.
• Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.
• Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
• Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department.
• Hiring and training sales staff and ensuring staff meet their quotas and goals.
• Managing budgets for expenses like bonuses, marketing, and travel.

Making the company's products and services as attractive to potential customers as possible