Walk In Drive - Executive Back Office Support - 21st October

Rentokil Initial Group; Mumbai; On-site; INR 420,000 - 640,000; Full time

Job summary

Rentokil PCI is seeking a Back Office Staff member for a 2-year fixed-term role based in Mumbai. You will drive master data governance, spatial mapping accuracy, and system parameter configuration to ready branches for deployment.

You will verify data integrity, support go-live transitions, and enforce quality gates across regional branches while maintaining audit compliance and operational continuity.

Qualifications

• Any Graduate, or related discipline.
• 1–2 years hands-on experience in data administration, system operations, or branch support roles.
• Basic understanding of software development processes and technologies.

Responsibilities

• Lead master data governance and GIS mapping for regional branches.
• Clean and update customer master data for commercial and residential accounts.
• Verify GPS coordinates for premises, branches and field personnel.
• Conduct BWOF/compliance checks and support go-live readiness across deployments.
• Provide go-live support and resolve data exceptions to maintain operational continuity.

Skills

Master data mgmt

GIS mapping

Data governance

Audit & QA

Geocoding

Education

Any Graduate

Job description

Walk In Drive - 21st October - Executive Back Office
Location - 3rd Floor, Narayani Building,Ambabai Compound, Off Aarey Road,Goregaon (W),
Time - 10:30 am to 2:00 pm
Function - Operations
Qualification - Any Graduate
Experience - 0 - 2 Years (Freshers are also Welcome)

About Rentokil PCI

Rentokil PCI is India's leading pest control service provider and a Rentokil Initial brand. Formed in 2017 through a joint venture between Pest Control India and Rentokil, it operates across 300 locations, aiming to set new standards in customer service. The company focuses on industry-leading operations through best practices, innovation, and digital technologies. In 2024, Rentokil PCI strengthened its market leadership by acquiring HiCare, expanding its services and footprint further.

For more details: https://www.rentokil-pestcontrolindia.com

About the Role

• The Back Office Staff member will be engaged on a 2-year fixed-term contract to drive system data readiness, branch go-live preparations, and audit compliance across regional branches.
• The Back Office Staff member will serve on a 2-year fixed-term contract within the Information Technology function to lead master data governance, spatial mapping accuracy, system parameter configuration, and operational compliance. This role plays an indispensable part in preparing branch systems for deployment by verifying data integrity, supporting go-live operational transitions, and enforcing critical quality gates across all regional branches.

Key Responsibilities

• Serve as Back Office Staff on a 2-year fixed-term contract to support system data readiness, branch go-live preparations, and audit compliance across regional branches.
• Clean and update customer master data across commercial and residential accounts to ensure data accuracy.
• Verify and correct GPS location coordinates for customer premises, branch locations, and field personnel.
• Perform spatial mapping by setting up and auditing service area boundaries, out-of-town zones, and technician routes.
• Adjust and fine-tune operational service timing standards, route parameters, and schedule settings.
• Conduct Branch Warrant of Fitness (BWOF) compliance audits across core operational framework pillars.
• Enforce critical quality checks, including contract verification, location tracking coverage, and calendar schedule setups.
• Provide hands-on go-live support during branch rollouts to help teams meet required readiness target scores.
• Review data exception logs and resolve system issues promptly to maintain operational continuity.

Key Result Areas:

• 100% geocode and GPS coordinate completeness across active premises, service locations, and field personnel.
• Achievement of target Branch Warrant of Fitness (BWOF) readiness compliance scores (>90%) prior to branch go-live.
• Precise spatial service area mapping, polygon boundary definitions, and technician route parameter configurations.
• Zero non-negotiable audit failures and timely remediation of data exceptions across assigned branch deployment batches.
• Seamless go-live transitions through structured operational support and active stakeholder collaboration.

Competencies (Skills essential to the role):

• Advanced proficiency in master data management, address sanitization, and GIS/GPS mapping systems.
• Strong grasp of operational audit frameworks, quality assurance metrics, and compliance governance.
• Analytical mindset with rigorous attention to detail for identifying and resolving data anomalies.
• Excellent organizational and time-management skills to oversee cross-functional branch validation tasks.
• Effective communication and interpersonal skills to collaborate with regional branch teams and central IT leaders.

Educational Qualification / Other Requirement:

• Any Graduate, or a related discipline
• 1-2 years of hands-on experience in data administration, system operations, or branch support roles.
• Basic understanding of software development processes and technologies

Interested candidates can share the resume on below mentioned email

[e-mail]
9322881417