Walk-in | Customer Support Executive

Matrimony com; Chennai District; On-site; INR 201,000 - 279,000; Full time

Benefits offered by this job

Performance incentives

Career growth opportunities

Promotional opportunities

Job summary

Matrimony com in Chennai is seeking enthusiastic Relationship Managers to join our growing team. The ideal candidate will have 6 months to 2 years of telesales experience, excellent communication and persuasion skills, and a passion for meeting sales targets while delivering great customer service.

Responsibilities include outbound calls, product promotion, CRM updates, and lead conversion. Freshers are not eligible; walk-in interviews run 6/8/26 to 30/8/26 at Arihant E Park, Adyar, with

Qualifications

• 6 months to 2 years of experience in Telesales or Telemarketing is mandatory.
• Freshers are not eligible.
• Strong verbal communication, negotiation, and interpersonal skills.

Responsibilities

• Make outbound calls to prospective and existing customers.
• Promote company products/services and explain their features and benefits.
• Build and maintain strong customer relationships.
• Understand customer requirements and recommend suitable solutions.
• Follow up with leads and convert them into sales.
• Achieve daily, weekly, and monthly sales targets.
• Maintain accurate customer records and update CRM systems.
• Handle customer queries professionally and provide timely resolutions.
• Coordinate with internal teams to ensure a smooth customer experience.

Skills

Outbound calls

Communication

Negotiation

CRM familiarity

Tools

CRM tools

Job description

Job Title: Relationship Manager / Senior Relationship Manager

Walkin interview 6/8/26 to 30/8/26
Location: Arihant E Park, 2nd Floor, Adyar, Chennai 600020 (Near Corporate Office, Office Avenue) HR-Vishali -9345322129

Job Summary
We are looking for enthusiastic and target-driven Relationship Managers / Senior Relationship Managers to join our growing team. The ideal candidate should have prior experience in telesales or telemarketing, possess strong communication and persuasion skills, and be passionate about achieving sales targets while delivering excellent customer service.

• Make outbound calls to prospective and existing customers.
• Promote company products/services and explain their features and benefits.
• Build and maintain strong customer relationships.
• Understand customer requirements and recommend suitable solutions.
• Follow up with leads and convert them into successful sales.
• Achieve daily, weekly, and monthly sales targets.
• Maintain accurate customer records and update CRM systems.
• Handle customer queries professionally and provide timely resolutions.
• Coordinate with internal teams to ensure a smooth customer experience.
• Eligibility Criteria
• Experience: 6 months to 2 years of experience in Telesales or Telemarketing is mandatory.
• Candidates with experience in voice sales, outbound sales, or lead conversion are preferred.
• Freshers are not eligible.
• Gender: Male and Female candidates are welcome to apply.
• Strong verbal communication, negotiation, and interpersonal skills.
• Basic computer knowledge and familiarity with CRM tools is an added advantage.
• Salary & Benefits
• Take-home Salary: 18,000 25,000 per month (based on experience and interview performance).
• Performance Incentives: Up to 30,000 per month.
• Opportunity for career growth and internal promotions.
• Attractive incentive structure based on performance.
• Shift Details
• Rotational day shifts.
• Rotational weekly off.
• No night shifts.
• Notice Period
• Immediate joiners preferred.
• Candidates serving a notice period of up to 7 days are also eligible.