Non Voice Customer Service Executive

TP; Chennai District; On-site; INR 234,000 - 357,000; Full time

Job summary

Teleperformance in Ambattur Chennai is hiring for a Customer Support role focused on chat and web chat in the telecom domain. The position is office-based with a rotational shift from 7 AM to 12 AM, 9 hours per day, and immediate joining.

Qualification: any degree; 1 year in a BPO; strong English communication; good typing; ability to draft emails. Walk-in interviews are scheduled at the stated location with details provided on the day.

Qualifications

• Any degree (UG & PG) can apply.
• Minimum 1 year in a BPO.
• Good English communication (oral & written).
• Read and write English.

Responsibilities

• Handle customer queries via chat and web chat platforms.
• Provide timely and effective solutions to customers' issues.
• English chat support.

Skills

English communication

Typing

Non-voice support

Education

Any degree (UG & PG)

Job description

Job description

Greetings from Teleperformance!!!

Mode of work: WORK FROM OFFICE

Process: Web chat into Telecom process
Role: Customer Support

Shift: 7AM-12AM window any 9 hours (Rotational Shift)

Location: Ambit IT Park, Ambattur Chennai

Qualification: Any Degree (UG & PG both can apply)
Experience: Min 1 yr in any BPO (Mandatory)

Salary: 21 CTC and 17 TH Looking for immediate joiners

Roles and Responsibilities

• Handle customer queries via, chat, and web chat platforms.
• Provide timely and effective solutions to customers' issues.
• English Chat support

Desired Candidate Profile

• Minimum 1 years of experience in non-voice processes such as email support or chat processing or Voice processing.
• Good communication skills in English (Oral & written)

Should have skill to read and write English

• Should have basic knowledge about telecom process.
• Should have typing skill.
• Should have knowledge to draft mail.

Walk-in interviews only. Please do not expect a virtual interview.

Interview timings:

• Days: Monday to Friday
• Time: 11:00 AM to 3:00 PM
• Note: Walk-in interviews will not be conducted on Government holidays.

Walk-In Location: 82/30, AMBIT IT PARK Ambattur Industrial Estate 2nd Main Rd, Sai Nagar, Ambattur Industrial Estate, Chennai, Tamil Nadu 600058.

Note: while you come for walk-In interview carry your updated resume & Aadhar card mention "Jagadeesan" on top of your resume.