Walk-in | Customer Care Executive

Digitide Solutions Limited; Coimbatore District; On-site; INR 250,000 - 400,000; Full time

Benefits offered by this job

PF & ESI/Insurance benefits

Work From Home opportunity

Job security

Employee-friendly work environment

Job summary

Digitide Solutions Pvt Ltd is looking for a Customer Care Executive to handle queries and complaints through calls, emails, and chats. The ideal candidate will have strong communication skills and basic computer knowledge.

This role offers the opportunity to work from home after three months based on performance, along with employee-friendly work environment and job security. Walk-in interviews are scheduled for Monday, September 7, 2026, from 10:00 AM to 3:00 PM at Manchester Square,

Qualifications

• Good verbal and written communication skills.
• Basic computer knowledge and MS Office skills.
• Immediate joiners preferred.

Responsibilities

• Handle customer queries, complaints, and service requests through calls, emails, and chat.
• Provide accurate information and timely resolutions to customer concerns.
• Maintain customer records and update interactions in CRM/ERP systems.
• Coordinate with internal teams to ensure effective issue resolution.
• Conduct timely follow-ups and ensure proper closure of customer requests.
• Maintain high standards of customer satisfaction and service quality.

Skills

Communication Skills

Problem-solving Skills

Customer Service

Education

10th / 12th / Graduate

Tools

MS Office

Job description

Walki-|n Interview || Customer Care Executive

Digitide Solutions Pvt Ltd

Role & responsibilities:

• Handle customer queries, complaints, and service requests through calls, emails, and chat.
• Provide accurate information and timely resolutions to customer concerns.
• Maintain customer records and update interactions in CRM/ERP systems.
• Coordinate with internal teams to ensure effective issue resolution.
• Conduct timely follow-ups and ensure proper closure of customer requests.
• Maintain high standards of customer satisfaction and service quality.
• Demonstrate strong communication, interpersonal, and problem-solving skills.

Preferred candidate profile:

• Qualification: 10th / 12th / Graduate
• Good verbal and written communication skills
• Basic computer knowledge and MS Office skills
• Immediate joiners preferred
• Willingness to work in rotational shifts

Perks and benefits:

• PF & ESI/Insurance benefits as per company policy
• Work From Home opportunity after 3 months, subject to performance and company policy
• Job security and growth opportunities
• Employee-friendly work environment

Walk-In Details

Date:

Monday-September 7,2026

Time:

10.00 AM - 3.00 PM

Location:

Manchester Square,

Puliyakulam Road (Opposite Kidney Center),

Coimbatore, India.