Walk-in | Branch Manager

Krismar; Krishnagiri District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Krismar seeks a Branch Manager for its factory branch in Tamil Nadu to lead factory-level sales operations, motivate the sales team, and achieve targets while delivering excellent customer experience. You will drive retail sales growth, build relationships with architects, contractors, marble installers, and retailers, and oversee lead generation and performance reporting.

The role emphasizes strong leadership, strategic thinking, and data-driven decision making to boost business performance in

Qualifications

• Graduate or postgraduate in Commerce, Science, Sales, Marketing, or Business Administration.
• 8 to 12 years of experience in retail sales, preferably in marble, tiles, furniture, or building materials.
• Demonstrated experience in managing and achieving challenging sales targets.

Responsibilities

• Factory sales operations: Manage end-to-end sales operations directly from the factory location.
• Business development: Build relationships with architects, contractors, marble installers, and retail customers.
• Lead generation: Develop cost-effective strategies to generate leads beyond existing channels.
• Team leadership & coaching: Lead, coach, and support team members to achieve targets.
• Target achievement: Drive sales targets monthly, quarterly, and yearly.
• Market intelligence: Monitor market trends, competition, and customer behavior.
• Customer experience management: Ensure superior customer experience aligned with company values.
• Reporting & review: Prepare sales reports and dashboards for management.

Skills

Leadership

Retail sales

Relationship building

Strategic thinking

Communication

Negotiation

Performance analytics

Education

Graduate / Postgraduate in Commerce, Science, Sales, Marketing, or Business Administration

Job description

Job Description : Branch Manager - Factory

To manage factory-level sales operations, lead and motivate the sales team, and achieve assigned sales targets while ensuring excellent customer experience. The role focuses on driving retail sales growth, building strong relationships with key stakeholders, and implementing effective strategies to enhance business performance at the factory branch.

Role:

• 1. Factory sales operations: Managing end-to-end sales operations directly from the factory location.
• 2. Business development: Building strong relationships with architects, contractors, marble installers, and retail customers to generate repeat business and referrals.
• 3. Lead generation: Developing and implementing cost-effective and innovative strategies to generate leads beyond existing channels.
• 4. Team leadership & coaching: Leading, coaching, and supporting team members to achieve individual and collective sales targets.
• 5. Target achievement: Driving self and team sales targets on a monthly, quarterly, and annual basis.
• 6. Market intelligence: Monitoring and analyzing market trends, competition, and customer behavior to support business growth.
• 7. Customer experience management: Ensuring superior customer experience in line with the company's vision and values.
• 8. Reporting & review: Preparing sales reports, performance dashboards, and providing regular updates to management.

Key Performance Indicators (KPIs):

• 1. Achievement of sales targets (monthly / quarterly / yearly) Weightage: 50%
• 2. Team performance: Minimum 75% of team members achieving their targets Weightage: 30%
• 3. Customer experience & feedback scores aligned with company vision Weightage: 20%

Key Skills & Competencies:

• 1. Strong leadership and team management capabilities
• 2. Proven retail sales and customer-handling expertise
• 3. Ability to build relationships quickly and effectively
• 4. Strategic thinking with result-oriented mindset
• 5. Strong communication and negotiation skills
• 6. Analytical ability with focus on performance metrics

Qualification & Experience:

• 1. Graduate / Postgraduate in Commerce, Science, Sales, Marketing, or Business Administration 8 to 12 years of experience in retail sales, 2. Preferably in marble, tiles, furniture, or building materials industry.
• 3. Demonstrated experience in managing and achieving challenging sales targets

Languages:

• 1. Proficiency in English
• 2. Working knowledge of Tamil
• 3. Working knowledge of Hindi
• 4. Working knowledge of Kannada

Customer Experience Focus:

• 1. Customer feedback scores and ratings to be monitored regularly
• 2. Decisions to be taken in alignment with the company's vision statement
• 3. High emphasis on service quality, relationship building, and deal closure.