Walk-in | Back Office Executive/ Senior Executive - BGV Process

Matrix Business Services; Chennai District; On-site; INR 300,000 - 420,000; Full time

Job summary

Matrix Business Services in Chennai seeks a verification specialist to conduct verifications by phone or email, ensuring quality and productivity targets on assigned cases. You will obtain education, employment history, references, criminal records, drug tests, and address verifications, analyze results, and draft screening reports for clients.

Strong MS Office skills, especially Excel with VLOOKUP/HLOOKUP, Pivot, and IF functions, are essential to succeed in this role.

Qualifications

• Proficiency in MS Office (Excel) including VLOOKUP, HLOOKUP, Pivot and IF functions.
• Strong communication and organizational skills.
• Ability to manage multiple verifications with attention to accuracy.

Responsibilities

• To attain verifications via phone / email according to predefined quality standards, service level and productivity targets on assigned cases.
• Obtaining verifications on Education Checks, Employment History Checks, Performance Feedback Checks, Reference / Cross Reference Checks, Criminal Record Checks, Drug Test, Address Checks, etc.
• Analyzing verifications received and quality check as per internal parameter.
• Achieving a low turnaround time for completing checks across all categories.
• Creating and maintaining healthy relationships with verification source contacts
• Drafting screening reports and send the same to the client relations team for issuance to the client.
• Proficiency in Ms-office (Excel) VLOOKUP, H-LOOKUP, Pivot, If Functions

Skills

MS Office

Excel

VLOOKUP

HLOOKUP

Pivot

IF functions

Job description

• To attain verifications via phone / email according to the predefined quality standards, service level and productivity targets on assigned cases.
• Obtaining verifications on Education Checks, Employment History Checks, Performance Feedback Checks, Reference / Cross Reference Checks, Criminal Record Checks, Drug Test, Address Checks, etc.
• Analyzing verifications received and quality check as per internal parameter.
• Achieving a low turnaround time for completing checks across all categories.
• Creating and maintaining healthy relationships with verification source contacts
• Drafting screening reports and send the same to the client relations team for issuance to the client.
• Proficiency in Ms-office (Excel) VLOOKUP, H-LOOKUP, Pivot, If Functions