Walk-in | Associate Billing Operations Analyst

NTT DATA, Inc.; Bengaluru; Hybrid; INR 900,000 - 1,300,000; Full time

Job summary

NTT DATA, Inc. is seeking a Specialist, Billing Operations Analyst in Bengaluru. The role focuses on analysing the accuracy of billing data, enhancing processes, and reporting on global billing activities.

Expect collaboration with cross-functional teams to audit, implement, and optimize billing systems. The candidate will work on large data sets, develop improvements to billing controls, and ensure timely reconciliations and documentation of changes.

Qualifications

• Bachelor's degree in Finance or Accounting or related field.
• Seasoned experience auditing processes, financial information and systems.
• Hands on billing application knowledge and experience.
• Experience with SQL and MS Office Suite (Excel/Word).
• Understanding of billing concepts and data mining techniques.

Responsibilities

• Implement billing operations to maximise effectiveness and accuracy.
• Audit integrity and accuracy of data entered into the system.
• Monitor operation of the billing system.
• Assist with continuous process improvement projects related to billing controls, quality and efficiency, and automation opportunities.
• Prepare financial and statistical reports and validate billing transactions.

Skills

Financial acumen

Data analysis

Analytical skills

Accounting principles

Communication skills

Time management

Education

Bachelor's degree in Finance/Accounting

Tools

SQL

MS Excel

Job description

We are looking for immediate joiners with Associate Billing Operations Analyst. Candidates must have hands-on experience in Billing Process

Specialist, Billing Operations Analyst

The primary responsibility of the Billing Operations Analyst is to analyse the accuracy of data related to the billing process. The Billing Operations Analyst optimises, implements and reports on all billing activities globally. This is done by auditing data sets extracted from the billing system and review the information for accuracy.

Key Roles and Responsibilities:

• Implement billing operations to maximise effectiveness and accuracy
• Audit integrity and accuracy of data entered into the system
• Monitor operation of the billing system
• Contribute to the design of solutions to billing issues
• Work with the system design team to implement new features
• Recommend improvement for the billing operations processes and procedures and implement approved recommendations
• Reconcile financial information, files and records to ensure the availability and accuracy of the information
• Implement written policies and procedures that govern billing operations
• Drive the implementation of new billing systems and/or integration of changes to existing billing system
• Prepare financial and statistical reports
• Validate billing transactions on the billing system
• Investigate and analyse any collection matters raised by management
• Supply monthly billing packs for relevant managers
• Process new billing files and failed billing files
• Provie technical support to billing department and operate all billing systems
• Coordinate with various internal groups and resolve all current issues and documents all billing system enhancement requests
• Work with management to ensure that billing accuracy objectives are achieved
• Monitor and correct data incongruences that could directly impact the quality and billing operations processes
• Ensure that system wide reconciliations and assurance checks are carried out accurately and timeously
• Perform a variety of analytical functions including the review and management of large data sets to ensure billing accuracy and compliance with internal controls
• Assist with continuous process improvement projects related to billing controls, quality and efficiency, and automation opportunities
• Ensure all operational reconciliation and audit control processes are complete, managing any errors through to resolution

Knowledge, Skills and Attributes:

• Financial acumen
• Process orientated with an understanding of both financial and operational controls
• Ability to manipulate large amounts of data and compile detailed reports
• Excellent analytical skills
• Solid understanding of accounting principles
• Excellent planning and organisation skills
• Ability to work under pressure
• Ability to meet deadlines
• Ability to prioritise workload in a fast-paced environment
• Excellent verbal and written communication skills
• Proven time management skills
• Ability to multitask and work independently
• Ability to produce a high quality of work
• Demonstrate high ethics and adherence to company values
• Ability to prioritise and manage expectations
• Ability to interpret complex processes, policies and financial and legal documents
• Specialist at gathering, analysing and evaluating facts
• Ability to establish rapport and maintain effective working relationships with internal and external stakeholders
• Proactive in approach and meticulous attention to detail
• Knowledge of billing and financial concepts
• Ability to utilise key systems and tools related to billing operations
• Understanding and knowledge of datamining, management and analysis techniques

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent in Finance or Accounting or related

Required Experience:

• Seasoned demonstrated experience as a Billing Systems Analyst, Billing Operations Practitioner or Specialist
• Seasoned experience working with internal and external stakeholders
• Seasoned experience auditing processes, financial information and systems
• Seasoned experience working with the MS Office Suite, including MS Excel and MS Word
• Hands on billing application knowledge and experience
• Seasoned experience with tools such as SQL

Preferred candidate profile