Walk-in | AR Calling

Ascent Business Solutions; Hyderabad; On-site; INR 350,000 - 550,000; Full time

Job summary

Ascent Health in Hyderabad invites applications for AR Caller in Hospital Billing with 1–5 years of US healthcare AR experience. The role focuses on follow-ups, denial management, and accurate documentation in EPIC PMS, aligning with HIPAA standards and client guidelines.

The ideal candidate will handle inpatient/outpatient billing, communicate effectively with payers, and contribute to daily targets in a night US shift. Growth opportunities exist within the Revenue Cycle Management team.

Qualifications

• Minimum 1 year of US hospital billing AR calling experience.
• Hands-on experience with EPIC PMS is mandatory.
• Experience in inpatient and/or outpatient hospital billing.
• Good communication skills with a neutral accent and willingness to work in US night shift.

Responsibilities

• Perform timely follow-up on outstanding US hospital claims.
• Contact insurance companies to check claim status and secure reimbursements.
• Analyze denials and take corrective action to resolve issues.
• Work on aging reports and prioritize high-value accounts.
• Document call outcomes and follow-ups in EPIC PMS.
• Ensure compliance with HIPAA and client guidelines.
• Meet daily productivity and quality targets.

Skills

AR Calling

US Hospital Billing

EPIC PMS

Denial Management

Insurance Verification

Claim Status

HIPAA Compliance

Education

Graduate in any discipline

Tools

EPIC PMS

Job description

Ascent Health is looking for AR Hospital Billing of minimun 1 yr experience.

Job Title: AR Caller Hospital Billing Department: Revenue Cycle Management (RCM) US Healthcare Location: Hyderabad Shift: Night Shift (US Shift)

Experience: 1-5 Years

Job Summary

We are looking for experienced AR Callers with hands-on experience in US Hospital Billing. The ideal candidate should have strong knowledge of Accounts Receivable (AR) processes, denial management, insurance follow-up, and must have worked on the EPIC Practice Management System (PMS).

Role & Responsibilities

Perform timely follow-up on outstanding insurance claims for US hospital billing accounts. Contact insurance companies to check claim status, resolve claim issues, and secure appropriate reimbursements. Analyze and resolve denials, rejections, underpayments, and unpaid claims. Identify root causes of claim denials and take corrective action. Work on aging reports and prioritize high-value accounts. Document all call outcomes and follow-up activities accurately in the EPIC PMS. Ensure compliance with client guidelines and HIPAA regulations. Meet daily productivity and quality targets.

Preferred candidate profile

• Mandatory Requirements Minimum 1 year of experience in US Hospital Billing AR Calling. Hands-on experience working on EPIC PMS (Mandatory). Experience in Inpatient and/or Outpatient Hospital Billing.
• Strong understanding of: Denial Management Appeals and Reconsiderations Insurance Verification Claim Status Follow-up Payment Posting Concepts Knowledge of US insurance payers such as Medicare, Medicaid, BCBS, Aetna, Cigna, UHC, Humana, etc.
• Excellent communication skills with a neutral accent. Willingness to work in the US Night Shift.
• Preferred Skills Ability to handle high volumes of AR accounts. Strong analytical and problem-solving skills. Good understanding of hospital billing workflows and revenue cycle management. Experience working with productivity and quality KPIs. Educational Qualification Graduate in any discipline (preferred). Relevant certifications in US Healthcare/Medical Billing are an added advantage.