AR Caller – US Healthcare RCM

SolvEdge Inc.; Chennai District; On-site; INR 350,000 - 550,000; Full time

Job summary

SolvEdge Inc. in Pallavaram, Chennai is seeking experienced AR Callers to join our US Healthcare Revenue Cycle Management team. You will handle insurance follow-ups, verify claim statuses, and resolve denials while working the night shift.

The role requires 1.5 to 2 years of AR Caller experience in US Healthcare and familiarity with Hospital or Physician Billing. Strong communication skills and attention to detail are essential for success.

Qualifications

• 1.5 to 2 years of AR Caller experience in US Healthcare RCM required.
• Experience in Hospital Billing or Physician Billing preferred.
• Strong communication and interpersonal skills essential.

Responsibilities

• Make outbound calls to US insurance companies for claim follow-up.
• Check claim status and identify reasons for unpaid/underpaid claims.
• Follow up on denials, rejections and outstanding claims.
• Document interactions and update claim status accurately.
• Coordinate with internal teams for claim corrections and resolution.
• Meet daily productivity, quality and collections targets.

Skills

AR Calling

Insurance Follow-up

Claim Status

Denials Resolution

Medical Billing

Communication

Night Shift

Job description

Position:AR Caller
Experience:1.5 to 2 Years
Industry:US Healthcare / Revenue Cycle Management (RCM)
Billing Experience:Hospital Billing or Physician Billing
Shift:Night Shift
Employment Type:Full-Time WFO
Work Location:Pallavaram, Chennai

Job Description

We are looking for experienced and motivatedAR Callersto join our US Healthcare RCM team. Candidates with1.5 to 2 years of relevant experience in Accounts Receivable (AR)and hands-on exposure to eitherHospital Billing or Physician Billingare encouraged to apply.

The selected candidate will be responsible for handling insurance follow-ups, claim status, denials, outstanding accounts, and payment-related issues while working with US healthcare insurance providers.

Eligibility Criteria

• 1.5 to 2 years of experienceas an AR Caller in US Healthcare RCM.
• Experience inHospital Billing or Physician Billing.
• Good understanding of the US Healthcare Revenue Cycle Management process.
• Hands-on experience with insurance follow-up and claim status.
• Good communication and interpersonal skills.
• Basic knowledge of medical billing terminology and insurance processes.
• Ability to analyze accounts and identify the reason for outstanding balances or claim issues.
• Willingness to work in aUS Healthcare night shift.

Key Responsibilities

• Perform outbound calls to US insurance companies for claim follow-up.
• Check claim status and determine the reason for unpaid or underpaid claims.
• Follow up on denied, rejected, and outstanding claims.
• Identify claim discrepancies and take appropriate action for resolution.
• Work on AR aging accounts and prioritize follow-ups based on account status.
• Document call details, claim updates, and follow-up actions accurately.
• Coordinate with internal teams for claim corrections and resolution.
• Meet daily productivity, quality, and collection targets.
• Ensure compliance with company policies and client requirements.

Preferred Skills

• Strong verbal and written communication skills.
• Good knowledge ofUS Healthcare Insurance and Medical Billing.
• Understanding ofHospital Billing / Physician Billingprocesses.
• Knowledge of AR follow-up, denials, appeals, and claim resolution.
• Good analytical and problem-solving skills.
• Ability to work independently as well as in a team.
• Comfortable working in anight-shift environment.

What We Offer

• Opportunity to grow your career inUS Healthcare RCM.
• Professional and supportive work environment.
• Career growth and learning opportunities.
• Competitive salary and company benefits as applicable.

Candidates with 1.5 to 2 years of relevant AR Calling experience in US Healthcare are encouraged to apply. Experience in either Hospital Billing or Physician Billing is preferred. Candidates must be willing to work in the US Healthcare night shift.