Walgreens Customer Service Associate Job

Walgreens; Lucknow; On-site; INR 3,314,725 - 4,640,615; Full time

Job summary

Walgreens in Lucknow, India is seeking a Customer Service Associate to greet customers, answer questions, and provide friendly, efficient checkout assistance.

You will recommend products, handle cash, process returns and exchanges, maintain clean shelves, and support store operations including the photo area and online orders as needed.

This role requires English proficiency and flexibility for nights and weekends, with prior retail experience preferred.

Qualifications

• Ability to read, write, and communicate in English.
• Willingness to work nights and weekends.

Responsibilities

• Provide friendly, helpful, efficient service to customers.
• Recommend items and upsell or cross-sell.
• Handle cash, process returns, discounts, and exchanges.
• Keep counters and shelves clean and well-stocked, manage stock and records.
• Ensure compliance with store policies and procedures.
• Support photo area services and online orders.

Skills

English proficiency

Customer service

Tools

Store systems

Job description

Job Responsibilities: Customer Service Associate – Hiring Organization: Walgreens – Salary: $25-$35/Hour – Location: Lucknow, India

Obligations

Models and conveys a particular and wonderful client experience. Registers deal sales register and provides clients with affable, fair, well-disposed-of, and productive checkout administration.

Client Experience

Draws in clients and patients by greeting them and offering help with items and services. Settles client issues and answers inquiries to guarantee a positive client experience.

Models and offers client support best practices with all colleagues to convey an unmistakable and magnificent client experience, including relational propensities (e.g., welcoming, eye‑to‑eye connection, civility, and so forth) and Walgreens administration qualities (e.g., offering assistance proactively, distinguishing needs, overhauling until fulfilled, and so on.).

Tasks

• Gives clients affable, well-disposed, quick, and productive help.
• Prescribes things available to be purchased to the client and suggests exchange up or potentially friend things.
• Registers client buys on allocated sales register, collects cash, and appropriates change as mentioned; processes voids, returns, postponements, discounts, and trades depending on the situation.
• Keeps counters and retreats spotless and very much promoted, takes stock, and keeps up with records. Checks in and costs stock as required or as coordinated by the senior supervisor or conveyed by the shift chief.
• Executes organization resource assurance systems to recognize and limit benefit misfortune.
• Guarantees consistency with state and nearby regulations regarding controlled items (e.g., cocktails and tobacco items).
• Builds and keeps up with shows, including limited time, occasional, super designs, and deal stock. Finishes reset and corrections as coordinated.
• Helps with division of food things (e.g., crude food varieties from pre‑cooked) and item situation as determined by arrangements/techniques (e.g., crude and frozen meats on base retreats). For consumable things, aids stock pivot, involving the earliest in, earliest out strategy, and restock outs.
• Has working information on store frameworks and store gear.
• Gives client support in the photograph region, including advanced visa photograph administration, banner print and imaginative machine, and interesting sales of special photograph items.
• Takes on the web and gets obligations (screens orders in Picture Care Additionally, takes care of requests (picks things), conveys requests to clients as they show up at the store).
• Helps with outside and inside support by guaranteeing spotless, flawless, methodical store condition and appearance.
• Consents to all organization arrangements and methods; keeps up with aware associations with colleagues.
• Finishes unique tasks and different undertakings as relegated.

Preparing and Self‑Awareness

Goes to preparing and finishing PPLs mentioned by the Supervisor or relegated by corporate.

Essential Capabilities

• Should be familiar with perusing, composing, and communicating in English. (Besides in Puerto Rico)
• Expects ability to work adaptable timetable, including nights and end‑of‑the‑week hours.

Favored Capabilities

• Lean toward a half year of involvement with a retail climate.
• Really like to have earlier work insight with Walgreens.
• I like to be conversant in perusing, composing, and communicating in English. (Besides in Puerto Rico)
• Expects eagerness to work adaptable timetable, including nights and end‑of‑the‑week hours.