Pharmacy Assistant

Apollo Pharmacy; Dakshin Dinajpur; On-site; INR 240,000 - 320,000; Full time

Job summary

Apollo Pharmacy is seeking a Pharmacy Assistant / Pharmacy Aide to support the pharmacist in dispensing medicines per prescriptions and to assist with stock management and invoicing. You will verify items against bills, counsel patients, and coordinate with the in-house pharmacy for available drugs.

Additionally, you will handle customer calls, drug information, and home delivery orders, while ensuring accurate billing and adherence to procedures.

Qualifications

• Assist the Pharmacist in dispensing drugs per prescription.
• Check stock availability and raise indent based on stock level.
• Provide drug information to patients and counsel customers.

Responsibilities

• Assist the Pharmacist in dispensing drugs according to prescriptions.
• Cross-check issued medicines with bills for patient name, item, quantity, expiry.
• Maintain stock records and ensure 100% stock tally twice weekly.
• Handle inbound calls, patient queries, and free home delivery orders.
• Process cash at the billing counter as required and support sales targets.

Skills

Customer service

Pharmacy knowledge

Cash handling

Stock management

Job description

PHARMACY ASSISTANT / PHARMACY AIDE

Assist the Pharmacist in dispensing drugs according to a prescription issued by the doctor. In case the prescribed medicines are not available, arrange the same from the in-house pharmacies for the honor of 100% prescription. Substitution of medicines is to be consulted with the doctor Cross check the issuing medicines with the bill concerning patient name, items name, quantity, expiry and acknowledge the bill Checking out the availability of stock in the pharmacy and based on the availability of stock-raising the indent for the stock

Customer Service

To counsel the patients /customers on health, the reaction of medicines To maintain good relations with customers/doctorsTo maintain the free home delivery register and follow-up the medicines deliveries to the customers in time Handle all the inbound calls primarily focusing on drug information, patient counseling/education, and free home delivery orders. Also, handle patient queries and issues concerning drug therapy and drug information Handle cash in billing counter as and when required

Cold Chain Management

Storing the drugs under proper conditions of refrigeration and security To prepare bills in computer and collect the cash Check quantity, MRP, batch number, and date of expiry of the received items from stores before entering into computer

Inventory Management & Sales

To enter stocks in computer and take the printout of receipt from stores (RS) for cross-checking with items issues list from stores based on the stock availability If necessary importing/exporting the stock from nearby pharmacies through BT (Branch Transfers) If a stock is not available at near pharmacies, directly communicating with DC – in charge and visiting the DC and collecting the necessary stock with the period based on the emergency To maintain the record for no stock items and follow-up the same Ensure that 100% physical stock is tallied according to category (Tablets, Syrups, Injections, Fluids, Ointments, Liquids, Capsules, Powders, Drops, Surgicals, and Miscellaneous) twice a week. Daily rack wise verification of fast-moving items Ensure shift hand-over and take-over is given before leaving the work area Focus on sales and strive to attain the target of the pharmacy Perform any other job assigned by the in-charge as per exigencies of work

Compensation & Benefits

This job is on company rolls offering competitive pay, benefits and attractive incentives.

NOTE: Eligibility for candidates with Non- Pharmacy qualification with relavant Pharmacy Retail experience ONLY.