Waiter - Malaysia

Swagatham Resource Management India Private Limited; Chennai; On-site; INR 357,000 - 424,000; Full time

Job summary

Swagatham Resource Management India Private Limited is hiring a waiter for on-site work in Chennai. The role involves greeting guests, taking and delivering orders, and ensuring timely service during 12-hour shifts. Freshers or candidates with hospitality experience are welcome, with a fixed-term contract of 3 years.

Candidates should be polite, well-groomed and capable of standing for long periods. A valid Indian passport and readiness for shift rotations are required.

Qualifications

• Polite and well-groomed with a welcoming customer service attitude.
• Good stamina for long 12-hour shifts.
• Basic communication skills to understand orders and interact with guests.

Responsibilities

• Greet guests, present menus, take orders and serve meals.
• Set up tables with linen, utensils, and glassware; clear tables after guests depart.
• Ensure order accuracy and coordinate with kitchen for dietary needs.
• Assist with billing and payments at the cashier desk.
• Maintain high standards of dining hygiene and cleanliness.

Skills

Customer service

Stamina

Communication

Job description

Position: Waiter

• Monthly Salary: RM 1,700
• Work Shift: 12-hour shifts (Rotational day or night shifts depending on outlet requirements)
• Rest Days: 1 day off per month
• Contract Length: 3 Years (Fixed-Term Contract)

Candidate Requirements:

• Polite, well-groomed, and possesses a welcoming customer service attitude.
• Strong physical stamina to remain on your feet and move efficiently during a 12-hour shift.
• Basic communication skills to understand orders and interact with international guests.
• Freshers or individuals with prior experience in hotels, cafes, or restaurants are welcome to apply.
• Must hold a valid Indian passport with a minimum of 3 years validity remaining.

Key Responsibilities:

• Guest Service: Greet customers warmly, present menus, take accurate food and beverage orders, and serve meals promptly.
• Table Management: Set up tables with clean linen, silverware, and glassware, and clear tables efficiently after guests leave.
• Order Accuracy: Coordinate closely with the kitchen team to ensure special dietary requirements or specific order preferences are met.
• Billing Assistance: Present accurate bills to customers and coordinate payments with the cashier desk.
• Dining Hygiene: Maintain the highest levels of cleanliness and hygiene in the dining and guest service areas.