VP - US Mortgage (Title Operations)

Linkterra Dynamics; Bengaluru; On-site; INR 17,110,000 - 22,814,000; Full time

Job summary

Linkterra Dynamics seeks a Vice President to lead the mortgage Title division, delivering strategic direction and operational excellence for a high-performing team. You will drive risk management, forecast performance, and ensure client satisfaction across title processes.

Responsibilities include P&L ownership, process optimization, and executive-level client engagements. The role requires deep title domain knowledge and proven leadership in complex, deadline-driven environments.

Qualifications

• 14–18 years in US Mortgage/Title industry, with at least 5 years in leadership roles.
• Strong understanding of Title Search, Exam, Curative, Commitment, Closing, and Post-Closing processes.
• Proven ability to lead large teams and manage multiple workflows.
• Excellent communication, client management, and negotiation skills.
• Strong analytical and problem-solving abilities.
• Experience with Title production systems (SoftPro, Encompass, RamQuest, ResWare) preferred.
• Experience managing large operations for US-based clients.
• Exposure to automation tools, quality frameworks, and process improvement methodologies (Lean/Six Sigma).

Responsibilities

• Lead enterprise-wide financial planning, annual operating plans, forecasting, long-range planning, and business performance reviews.
• Own P&L management, revenue forecasting, margin optimization, pricing governance, cost management, and profitability improvement initiatives.
• Oversee daily Title operations including Search, Exam, Commitment, Curative, and Closing support.
• Ensure processes are executed in compliance with state regulations, underwriting guidelines, and client requirements.
• Drive operational excellence by monitoring SLAs, quality benchmarks, and productivity metrics.
• Act as the primary point of contact for clients for operational updates, escalations, and performance reviews.
• Conduct regular business reviews, capacity planning, and forecasting with clients and internal leadership.
• Build strong client relationships and identify opportunities for business growth

Skills

Leadership

Strategic planning

Client management

Negotiation

Communication

Analytical thinking

Process improvement

Team building

Mortgage/Title domain knowledge

Tools

SoftPro

Encompass

RamQuest

ResWare

Job description

The Vice President is responsible for providing strategic leadership, direction, and oversight for the organizations mortgage Title division. The VP builds and mentors a high-performing team to deliver an exceptional member/customer experience while managing credit risk and operational efficiency.

Role & responsibilities

• Lead enterprise-wide financial planning, annual operating plans, forecasting, long-range planning, and business performance reviews.
• Own P&L management, revenue forecasting, margin optimization, pricing governance, cost management, and profitability improvement initiatives.
• Oversee daily Title operations including Search, Exam, Commitment, Curative, and Closing support.
• Ensure processes are executed in compliance with state regulations, underwriting guidelines, and client requirements.
• Drive operational excellence by monitoring SLAs, quality benchmarks, and productivity metrics.
• Act as the primary point of contact for clients for operational updates, escalations, and performance reviews.
• Conduct regular business reviews, capacity planning, and forecasting with clients and internal leadership.
• Build strong client relationships and identify opportunities for business growth

Preferred candidate profile

• 14 - 18 years of experience in US Mortgage/Title industry, with at least 5 years in leadership roles.
• Strong understanding of Title Search, Exam, Curative, Commitment, Closing, and Post-Closing processes.
• Proven ability to lead large teams and manage multiple workflows.
• Excellent communication, client management, and negotiation skills.
• Strong analytical and problem-solving abilities.
• Experience with Title production systems (e.g., SoftPro, Encompass, RamQuest, ResWare)preferred.
• Experience managing large operations for US-based clients.
• Exposure to automation tools,quality frameworks, and process improvement methodologies (Lean/Six Sigma).
• Ability to work in fast-paced, deadline-driven environments.