Overview
Position Summary:
We are seeking a dynamic and experienced Manager to oversee our US Commercial Mortgages team. The ideal candidate will have a proven track record in managing teams, a deep understanding of the US commercial mortgage landscape, and the ability to drive operational excellence. This role requires strong leadership, attention to detail, and the ability to work in a fast-paced, collaborative environment.
Responsibilities
- Team Management: Lead, mentor, and manage a team of analysts/associates handling US commercial mortgage operations.
- Ensure team productivity, quality, and adherence to SLAs and compliance standards.
- Conduct regular performance evaluations and provide constructive feedback.
- Operational Oversight: Supervise end-to-end processes related to underwriting, loan servicing, and portfolio management.
- Ensure accurate and timely documentation, reporting, and communication with stakeholders.
- Identify and resolve process gaps to improve efficiency and accuracy.
- Stakeholder Communication: Act as the primary point of contact for internal and external stakeholders, including clients, partners, and senior management.
- Provide regular updates on team performance and key operational metrics.
- Compliance and Risk Management: Ensure compliance with US mortgage regulations, industry standards, and company policies.
- Monitor risks and implement mitigation strategies to safeguard business interests.
- Training and Development: Identify training needs and organize skill development programs for the team.
- Stay updated on industry trends and ensure the team is equipped with the latest knowledge and tools.
Qualifications and Skills
Education: Bachelor’s degree in Finance, Business Administration, or related field (MBA preferred).
Experience: Minimum 2-3 years of team management experience in the US Commercial Mortgages domain.
- Strong understanding of US commercial mortgage regulations, processes, and industry best practices.
- Excellent leadership, communication, and interpersonal skills.
- Proficient in mortgage software and tools, along with advanced knowledge of MS Excel and data analytics.
- Ability to work under pressure, prioritize tasks, and meet deadlines effectively.
Preferred Skills:
- Experience in cross-border mortgage operations.
- Knowledge of underwriting and risk assessment.
- Familiarity with real estate market trends in the US.