VP - Project Manager (Transfer Agency)

Citigroup Inc.; Gurugram District; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Citigroup Inc. is seeking a Senior Project Manager to lead transformation initiatives within Investor Services Operations.

The role requires subject matter expertise in Transfer Agency, managing complex programs with clients and internal partners, and delivering high-impact projects in a fast-paced financial services environment. The candidate should have 6–10 years of project management experience, strong English communication, and a background in operations or financial services.

Qualifications

• 6-10 years of experience in Project Management or operational improvements.
• Expertise in project methodologies and PMBOK / PMP certification advantageous.
• Proven experience driving projects with external clients and influencing stakeholders.
• Desirable: Asset management or Securities Services operations knowledge.
• Strong English communication and ability to work in a fast-paced environment with tight deadlines.

Responsibilities

• Lead, coordinate and implement multiple projects across Operations with Product and Technology partners.
• Develop detailed project plans, analyze effort, cost and business impact for Citi groups.
• Oversee proposed system changes to ensure smooth project implementation.
• Build and manage an effective project team; mitigate risks.
• Drive innovation and process/technology changes while maintaining governance.

Skills

Project management

Stakeholder management

Lean

PMBOK

PMP

Analytical skills

English communication

Education

Bachelor's degree

Master's degree

Job description

Are you a seasoned Project/Program Manager with a passion for driving transformation within the financial services industry? We are seeking a highly motivated and experienced Senior Project Manager to join our Investor Services Operations team. The applicant should also have subject matter expertise in the 'Transfer Agency' function. You will play a pivotal role in shaping and driving process and technology change across the group, influencing decisions, and delivering complex projects with significant impact. Responsibilities:

• Lead, coordinate and successfully implement multiple projects/programs across Operations, in cooperation with our Product, Technology partners and for/with our clients.
• Formulate detailed project plans, analysis of effort, cost and impact on various Citi businesses to ensure timely execution and mitigate potential risks.
• Support in analysis & oversight of proposed system changes to assure smooth projects implementation.
• Build and manage an effective project team.
• Challenge the status quo, display initiative and innovation.
• Take proactive actions targeted at minimizing and mitigating implementation risk.
• Ensure that all necessary project documentation is maintained and all necessary approvals for the project are obtained.
• Act as a trusted partner to Clients and internal business partners.
• Display appropriate involvement in Department strategic planning.
• Drive improvement and competitive differentiation by proposing and implementing innovative solutions.

Recommended Qualifications:

• 6-10 years of experience in Project Management or operational improvements (e.g., Lean, reengineering).
• Expertise in project methodologies and tools (PMBOK standard/PMP certification advantageous).
• Proven experience driving projects with external clients; ability to influence stakeholders.
• Desirable: Experience in asset management or Securities Services operations; strong understanding of financial markets.
• Ability to work in a fast-paced environment with tight deadlines.
• Strong analytical skills; excellent English communication.
• Bachelor's/University degree required, Master's preferred.
• Subject matter expertise in one or more specific skill sets within operations

Education:

• Bachelor's/University degree, Master's degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group:

Operations - Core

Job Family:

Operations Project Management

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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