Operations Core Project Lead Analyst - C13 - GURUGRAM

Citibank (Switzerland) AG; Gurugram District; On-site; Confidential; Full time

Job summary

Citibank (Switzerland) AG is seeking a seasoned Senior Project Manager to drive transformation in Investor Services Operations with subject matter expertise in Transfer Agency. You will lead multiple complex projects with Product and Technology, develop detailed plans, manage risks, and partner with clients and internal teams to deliver impactful change.

Ideal candidates have 6–10 years in project management or process improvement, PMBOK/PMP advantages, strong English communication, and a

Qualifications

• 6-10 years in Project Management or operational improvements (e.g., Lean, reengineering).
• Expertise in project methodologies and PM tools; PMBOK/PMP advantageous.
• Experience driving projects with external clients; ability to influence stakeholders.
• Desirable: asset management or Securities Services operations; understanding of financial markets.
• Able to work in a fast-paced environment with tight deadlines.
• Strong analytical skills and excellent English communication.
• Bachelor's degree required; Master's preferred.

Responsibilities

• Lead and implement multiple projects across Operations with Product, Technology and clients.
• Formulate detailed project plans, analyze effort, cost and impact for timely execution.
• Support analysis and oversight of proposed system changes to ensure smooth implementation.
• Build and manage an effective project team.
• Challenge status quo; drive initiative and innovation.
• Mitigate implementation risk with proactive actions.
• Maintain project documentation and obtain necessary approvals.
• Act as trusted partner to Clients and internal business partners.
• Support departmental strategic planning and drive improvements.

Skills

Project management

Stakeholder influence

Lean methodology

PMBOK

PMP (adv)

Financial services

Education

Bachelor's degree

Master's preferred

Job description

Are you a seasoned Project/Program Manager with a passion for driving transformation within the financial services industry? We are seeking a highly motivated and experienced Senior Project Manager to join our Investor Services Operations team. The applicant should also have subject matter expertise in the 'Transfer Agency' function. You will play a pivotal role in shaping and driving process and technology change across the group, influencing decisions, and delivering complex projects with significant impact.

Responsibilities:

• Lead, coordinate and successfully implement multiple projects/programs across Operations, in cooperation with our Product, Technology partners and for/with our clients.
• Formulate detailed project plans, analysis of effort, cost and impact on various Citi businesses to ensure timely execution and mitigate potential risks.
• Support in analysis & oversight of proposed system changes to assure smooth projects implementation.
• Build and manage an effective project team.
• Challenge the status quo, display initiative and innovation.
• Take proactive actions targeted at minimizing and mitigating implementation risk.
• Ensure that all necessary project documentation is maintained and all necessary approvals for the project are obtained.
• Act as a trusted partner to Clients and internal business partners.
• Display appropriate involvement in Department strategic planning.
• Drive improvement and competitive differentiation by proposing and implementing innovative solutions.

Recommended Qualifications:

• 6-10 years of experience in Project Management or operational improvements (e.g., Lean, reengineering).
• Expertise in project methodologies and tools (PMBOK standard/PMP certification advantageous).
• Proven experience driving projects with external clients; ability to influence stakeholders.
• Desirable: Experience in asset management or Securities Services operations; strong understanding of financial markets.
• Ability to work in a fast-paced environment with tight deadlines.
• Strong analytic skills; excellent English communication.
• Bachelor's/University degree required, Master's preferred.
• Subject matter expertise in one or more specific skill sets within operations Education: Bachelor's/University degree, Master's degree preferred.

Time Type: Full time

Job Family Group: Operations - Core

Job Family: Operations Project Management

Most Relevant Skills Please see the requirements listed above.

Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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