VP - Project Manager (Transfer Agency)

Citi; Gurugram District; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Citi is seeking a Senior Project Manager to drive transformation within Investor Services Operations, with subject matter expertise in Transfer Agency. You will lead cross-functional programs, partner with Product and Technology, and manage client-facing initiatives.

Ideal candidates have 6-10 years of project management experience, strong English communication, and a track record of delivering complex programs on time while mitigating risks. Bachelor's degree required; Master's preferred.

Qualifications

• 6-10 years of experience in Project Management or operational improvements
• Expertise in project methodologies; PMP certification advantageous
• Proven experience driving projects with external clients; ability to influence stakeholders
• Desirable: experience in asset management or Securities Services operations; strong understanding of financial markets
• Ability to work in a fast-paced environment with tight deadlines
• Strong analytical skills; excellent English communication
• Bachelor's/University degree required, Master's preferred
• Subject matter expertise in one or more specific skill sets within operations

Responsibilities

• Lead, coordinate and successfully implement multiple projects/programs across Operations, in cooperation with our Product, Technology partners and for/with our clients.
• Formulate detailed project plans, analysis of effort, cost and impact on various Citi businesses to ensure timely execution and mitigate potential risks.
• Support in analysis & oversight of proposed system changes to assure smooth projects implementation.
• Build and manage an effective project team.
• Challenge the status quo, display initiative and innovation.
• Take proactive actions targeted at minimizing and mitigating implementation risk.
• Ensure that all necessary project documentation is maintained and all necessary approvals for the project are obtained.
• Act as a trusted partner to Clients and internal business partners.
• Display appropriate involvement in Department strategic planning.
• Drive improvement and competitive differentiation by proposing and implementing innovative solutions

Skills

Project management

Stakeholder management

Analytical skills

English communication

Leadership

Education

Bachelor's degree

Master's degree preferred

Tools

PMBOK

PMP certification

Job description

Are you a seasoned Project/Program Manager with a passion for driving transformation within the financial services industry? We are seeking a highly motivated and experienced Senior Project Manager to join our Investor Services Operations team. The applicant should also have subject matter expertise in the 'Transfer Agency' function. You will play a pivotal role in shaping and driving process and technology change across the group, influencing decisions, and delivering complex projects with significant impact.

Responsibilities:

• Lead, coordinate and successfully implement multiple projects/programs across Operations, in cooperation with our Product, Technology partners and for/with our clients.
• Formulate detailed project plans, analysis of effort, cost and impact on various Citi businesses to ensure timely execution and mitigate potential risks.
• Support in analysis & oversight of proposed system changes to assure smooth projects implementation.
• Build and manage an effective project team.
• Challenge the status quo, display initiative and innovation.
• Take proactive actions targeted at minimizing and mitigating implementation risk.
• Ensure that all necessary project documentation is maintained and all necessary approvals for the project are obtained.
• Act as a trusted partner to Clients and internal business partners.
• Display appropriate involvement in Department strategic planning.
• Drive improvement and competitive differentiation by proposing and implementing innovative solutions.

Recommended Qualifications:

• 6-10 years of experience in Project Management or operational improvements (e.g., Lean, reengineering).
• Expertise in project methodologies and tools (PMBOK standard/PMP certification advantageous).
• Proven experience driving projects with external clients; ability to influence stakeholders.
• Desirable: Experience in asset management or Securities Services operations; strong understanding of financial markets.
• Ability to work in a fast-paced environment with tight deadlines.
• Strong analytical skills; excellent English communication.
• Bachelor's/University degree required, Master's preferred.
• Subject matter expertise in one or more specific skill sets within operations

Education:

• Bachelor's/University degree, Master's degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group:

Operations - Core

Job Family:

Operations Project Management

Time Type:

Full time

Most Relevant Skills:

Please see the requirements listed above.

Other Relevant Skills:

For complementary skills, please see above and/or contact the recruiter.

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