VP - Insurance Operations (London/Lloyd’s Market)

Crescendo Global; Gurugram District; Sur place; INR 3 500 000 - 5 500 000; Plein temps

Avantages offerts par ce poste

Culture of continuous learning

Global exposure

Access to digital learning platforms

Opportunities for professional growth

Impact on large-scale operations

Résumé du poste

A leading financial services firm is seeking a VP of Insurance Operations with over 18 years of experience to lead operations in the London and Lloyd’s markets from their office in Gurugram. The role involves strategic leadership, overseeing the full policy lifecycle, and ensuring regulatory compliance. Candidates must possess strong analytical and stakeholder management skills. This position also offers opportunities for continuous learning and global exposure in a dynamic environment.

Qualifications

• 18+ years of experience in insurance operations or policy services.
• Deep understanding of London / Lloyd’s insurance market operating models.
• Experience managing multi-client insurance operations and senior stakeholders.

Responsabilités

• Provide strategic leadership for insurance operations.
• Translate client strategy into an operational roadmap.
• Oversee policy issuance and maintain regulatory compliance.
• Manage complex operational and client issues.
• Ensure adherence to market practices and regulatory standards.
• Oversee policy issuance, endorsements, bordereaux, invoicing, and rule-based decisions.

Connaissances

Leadership

Analytical skills

Stakeholder management

Decision-making

People leadership

Data workflows

Policy administration systems

Outils

Policy administration systems

Description du poste

VP - Insurance Operations (London/Lloyd’s Market) - 18+ Years - Gurgaon/Noida

Lead and execute the operational strategy for insurance operations, focusing on policy services and underwriting for the London and Lloyd’s markets. Ensure scalable, high-quality delivery, strong governance, regulatory compliance, and continuous operational transformation while driving growth, efficiency, and risk-controlled outcomes.

Location: Gurgaon/Noida.

Your Future Employer: A global financial services and insurance consulting organization committed to operational excellence, digital transformation, and innovative client solutions.

Responsibilities

• Provide strategic leadership and overall accountability for London and Lloyd’s market insurance operations.
• Translate business and client strategy into a multi-year operational roadmap aligned with growth objectives.
• Serve as the senior escalation point for complex operational, regulatory, and client issues.
• Own governance across the full policy lifecycle including underwriting support, binding, post-bind activities, accounting & settlement, claims support, renewals, administration, and reporting.
• Ensure adherence to market practices, contractual obligations, and regulatory standards.
• Oversee policy issuance, endorsements, bordereaux, invoicing, and rule-based decision-making.

Requirements

• 18+ years of experience in insurance operations, policy services, or related senior roles.
• Deep expertise in London / Lloyd’s insurance market operating models, policy administration systems, and data workflows.
• Proven experience managing large, multi-client insurance operations and senior client stakeholders.
• Strong analytical, decision-making, stakeholder management, and people leadership capabilities.

What is in it for you

• Culture of continuous learning, leadership development, and long-term career mobility.
• Global exposure and cross-functional collaboration opportunities.
• Access to digital learning platforms and industry‑recognized certifications.
• Work in an environment emphasizing operational excellence, innovation, and professional growth.
• Opportunity to make an impact on large‑scale insurance operations across multiple geographies.

Reach Us

If you think this role is aligned with your career, kindly write an email along with your updated CV to [e-mail] for a confidential discussion on the role.

Disclaimer

Crescendo Global specializes in Senior to C‑level niche recruitment. We are passionate about empowering job seekers and employers with an engaging memorable job search and leadership hiring experience. Crescendo Global does not discriminate based on race, religion, colour, origin, gender, sexual orientation, age, marital status, veteran status or disability status.