Voice Process Executive

Casagrand; Chennai District; On-site; INR 223,000 - 335,000; Full time

Benefits offered by this job

Attractive incentives

Growth opportunities

Job summary

Casagrand is looking for a Domestic Voice Process Coordinator in Chennai. This role involves coordinating site visits for potential customers and managing inbound as well as outbound calls. The ideal candidate should have 1 to 5 years of experience in customer support or telesales.

The position requires a pleasant personality, good communication, and convincing skills, with a focus on providing excellent customer service. Attractive incentives and growth opportunities are offered.

Qualifications

• 1 to 5 years of experience in voice process or customer support.
• Preferred experience in telesales or related roles.
• Pleasant personality and able to maintain a customer-centric approach.

Responsibilities

• Coordinate and schedule site visits for potential customers.
• Handle inbound and outbound calls related to property visits.
• Explain project details, amenities, and location benefits to clients.
• Maintain daily visit reports and follow up with customers post-visit.
• Coordinate with the sales team to ensure a smooth site experience.
• Manage customer queries with a polite and professional approach.

Skills

Good communication skills

Customer-centric attitude

Convincing skills

Tools

MS Office

Job description

Position : Domestic voice process (site visit coordinator-Office work)

Location: Chennai

Experience: 1 to 5 Years (Voice Process)

Gender: Female

Week Off: Tuesday

Notice: immediate to 10 days

Salary: 20,000 - 30,000 take-home

Contact person : Evangelin -7708781966

Key Responsibilities

• Coordinate and schedule site visits for potential customers.
• Handle inbound and outbound calls related to property visits.
• Explain project details, amenities, and location benefits to clients.
• Maintain daily visit reports and follow up with customers post-visit.
• Coordinate with the sales team to ensure a smooth site experience.
• Manage customer queries with a polite and professional approach.

Requirements

• Good communication and convincing skills.
• Prior experience in telesales/customer support preferred.
• Basic knowledge of MS Office
• Pleasant personality and customer-centric attitude.

Perks & Benefits

• Attractive incentives based on performance.
• Growth opportunities within the organization