Voice Process-Customer Support Executive

Square Business Services Pvt Ltd; Hyderabad; On-site; INR 126,945 - 152,055; Full time

Job summary

Square Business Services Pvt. Ltd. in Begumpet, Hyderabad, is seeking a Customer Support Executive (Voice Process) for a full-time, on-site role. You will handle inbound and outbound calls and ensure effective resolution of customer queries with professional communication.

The position involves maintaining accurate records, delivering quality service, and collaborating with the team to meet process targets. Fresh graduates are welcomed to build their customer support skills.

Responsibilities

• Handle inbound and outbound customer calls.
• Resolve customer queries effectively and efficiently.
• Maintain accurate records of customer interactions.
• Deliver professional communication and ensure customer satisfaction.
• Work closely with the team to achieve process targets.

Job description

Customer Support Executive (Voice Process)

Company: Square Business Services Pvt. Ltd.

Location: Begumpet, Hyderabad

Job Type: Full-time | On-site Salary: 12,500 per month

About Square Business Services

Square Business Services is a growing BPO organization committed to delivering excellent customer experiences. We provide career opportunities for fresh graduates looking to build their skills in the customer support domain.

Role Responsibilities

• Handle inbound and outbound customer calls.
• Resolve customer queries effectively and efficiently.
• Maintain accurate records of customer interactions.
• Deliver professional communication and ensure customer satisfaction.
• Work closely with the team to achieve process targets.