Customer_Support_Executive-Hyderabad

Square Business Services Pvt Ltd; Hyderabad; On-site; INR 154,000 - 188,000; Full time

Benefits offered by this job

Walk-in interviews

Training and career growth

No night shifts for female employees

Job summary

Square Business Services Pvt. Ltd. in Begumpet, Hyderabad is seeking a Customer Support Executive (Voice Process) for full-time on-site employment.

Fresh graduates with good English and Hindi communication will be considered, with day shifts for female employees and walk-in interview opportunities. The role involves handling calls, resolving queries, maintaining records, and delivering professional service to meet customer satisfaction.

Qualifications

• Graduate in any stream (pursuing candidates not eligible)
• Freshers are welcome
• Excellent communication in English and Hindi
• Willingness to work in rotational day shifts (female employees: day shifts only)

Responsibilities

• Handle inbound and outbound customer calls.
• Resolve customer queries effectively and efficiently.
• Maintain accurate records of customer interactions.
• Deliver professional communication and ensure customer satisfaction.
• Work closely with the team to achieve process targets.

Skills

English language

Hindi language

Good communication

Education

Graduate

Job description

Job Description Customer Support Executive (Voice Process)

Company: Square Business Services Pvt. Ltd.

Location: Begumpet, Hyderabad

Job Type: Full-time | On-site Salary: 1,71,000 Per Annum

About Square Business Services

Square Business Services is a growing BPO organization committed to delivering excellent customer experiences. We provide career opportunities for fresh graduates looking to build their skills in the customer support domain.

Role Responsibilities

• Handle inbound and outbound customer calls.
• Resolve customer queries effectively and efficiently.
• Maintain accurate records of customer interactions.
• Deliver professional communication and ensure customer satisfaction.
• Work closely with the team to achieve process targets.

Eligibility Criteria

• Qualification: Graduate in any stream (pursuing candidates not eligible).
• Freshers are welcome.
• Good communication skills in English Hindi.
• Willingness to work in rotational shifts (only day shifts for female employees).

What We Offer

• Salary: 1,71,000 Per Annum.
• Spot offers through walk-in drives.
• Training and career growth opportunities.
• Safe work environment with no night shifts for female employees.