Customer Support Executive (Voice)

Square Business Services Pvt Ltd; Hyderabad; On-site; INR 127,000 - 152,000; Full time

Job summary

Square Business Services Pvt. Ltd. in Hyderabad invites a Customer Support Executive (Voice Process) to join our on-site team. You will handle customer calls, resolve queries, and maintain records to ensure a smooth customer experience.

We are seeking fresh graduates or early-career professionals who communicate clearly, work well with teammates, and strive to meet process targets in a dynamic BPO environment.

Responsibilities

• Handle inbound and outbound customer calls.
• Resolve customer queries effectively and efficiently.
• Maintain accurate records of customer interactions.
• Deliver professional communication and ensure customer satisfaction.
• Work closely with the team to achieve process targets.

Job description

Customer Support Executive (Voice Process)

Company: Square Business Services Pvt. Ltd.

Location: Begumpet, Hyderabad

Job Type: Full-time | On-site Salary: 12,500 per month

About Square Business Services

Square Business Services is a growing BPO organization committed to delivering excellent customer experiences. We provide career opportunities for fresh graduates looking to build their skills in the customer support domain.

Role Responsibilities

• Handle inbound and outbound customer calls.
• Resolve customer queries effectively and efficiently.
• Maintain accurate records of customer interactions.
• Deliver professional communication and ensure customer satisfaction.
• Work closely with the team to achieve process targets.