Voice Process Associate

Policybazaar; Gurugram District; On-site; INR 255,000 - 400,000; Full time

Benefits offered by this job

Competitive salary

Incentives

Global clients

Career growth

Learning opportunities

Job summary

Policybazaar in Gurugram (Haryana) is seeking a Customer Service Executive to engage with global customers, promote insurance products, and ensure a seamless customer experience.

The role involves handling international clients via calls, emails, and chats, achieving monthly sales targets, and maintaining strong follow-ups to drive revenue and retention.

Qualifications

• Graduation required.
• Freshers are welcome.
• 0-3 years of experience.

Responsibilities

• Engage with international customers via calls, emails, and chats.
• Explain insurance products and services effectively to clients.
• Achieve monthly sales targets and contribute to revenue growth.
• Maintain strong follow-ups and ensure high customer satisfaction.
• Handle objections, resolve queries, and build long-term client relationships.

Skills

English communication

Negotiation skills

Education

Graduation

Job description

Job Title: Customer service Executive

Job Summary: We are looking for Customer service Executives to engage with global customers and drive sales conversions. The role involves handling international clients, promoting insurance products, and ensuring a seamless customer experience.

Key Responsibilities: Engage with international customers via calls, emails, and chats. Explain insurance products and services effectively to clients. Achieve monthly sales targets and contribute to revenue growth. Maintain strong follow-ups and ensure high customer satisfaction. Handle objections, resolve queries, and build long-term client relationships.

Required Skills:

• Excellent communication skills in English (verbal & written).
• Strong negotiation and objection-handling skills.

Why Join Us?

• Competitive salary with high incentives.
• Work with global clients in a dynamic environment.
• Fast-track career growth and learning opportunities.
• Supportive and performance-driven culture.

Interview Mode- Only Face-to-Face (No Virtual Interviews)

Qualification- 0-3 yrs (Freshers are welcome)

CTC: 2.55 - 4 LPA + Incentives

Location: Gurugram

Experience: 0-5 years

Education: Graduation required