Voice Process Associate

Tren Global Solutions; Hyderabad, Chennai District, Bengaluru; On-site; INR 180,000 - 320,000; Full time

Benefits offered by this job

PF

ESIC

Cab

Incentives

Insurance

Allowance

Job summary

Tren Global Solutions in Hyderabad, Telangana, invites applications for a customer-focused role. The candidate will handle customer interactions, manage relationships, and support renewals with a confident, persuasive approach.

Freshers with strong communication can apply. The role rewards a target-driven mindset with incentives and opportunities for growth within a dynamic team.

Qualifications

• Excellent communication skills are essential for customer interactions.
• Experience in customer handling and relationship management is valued.
• Sales or renewal experience is preferred for this role.
• Strong convincing and negotiation abilities are important.
• A target-oriented approach helps achieve performance goals.

Responsibilities

• Handle customer inquiries and manage relationships to ensure satisfaction.
• Support renewal processes and contribute to achieving sales targets.
• Negotiate effectively and follow up on customer interactions.
• Maintain a confident, positive attitude in all dealings.

Skills

Excellent communication skills

Customer handling & relationship

Sales/renewal experience

Convincing & negotiation

Target-oriented

Job description

• Excellent communication skills
• Customer handling & relationship management
• Sales/renewal experience preferred
• Good convincing & negotiation skills
• Target-oriented approach

Required Candidate profile

Customer-handling skills, sales/renewal experience preferred. Good convincing, negotiation & follow-up abilities. Confident and positive attitude. Freshers with good communication can also apply.

Perks and benefits

PF + ESIC + Cab + Incentives+ Insurance+ Allowance