Visa Counselor

Indo West Study & Immigration Pvt. Ltd.; Ambala; On-site; INR 350,000 - 650,000; Full time

Job summary

Indo West Study & Immigration Pvt. Ltd. in Ambala invites a dedicated Visa Counselor to guide prospective students and families through study abroad options, visa destinations, and documentation.

You will review forms, prepare visa files, and coordinate with agencies to ensure timely submissions while maintaining compliant records. The role emphasizes client-centric advisory ethics, seminars participation, and support for visa refusal case strategies, enabling a positive impact on students’

Qualifications

• Counseling and advisory skills for guiding students and families on study abroad choices and visa processes.
• Strong documentation, file preparation, and attention-to-detail capabilities for handling visa applications and related paperwork.
• Knowledge of international education systems and basic understanding of immigration and visa regulations for major destinations such as Canada, Australia, UK, USA, and others.
• Excellent communication and interpersonal skills, with the ability to explain complex processes clearly and build trust with clients.
• Time management and organizational skills to handle multiple cases, follow-ups, and deadlines efficiently.
• Proficiency in common office software and basic data management tools for maintaining records and reports.
• Prior experience in visa counseling, overseas education consulting, or related fields is highly beneficial.
• Bachelor’s degree in any discipline; education in counseling, administration, or international studies is an advantage.
• Ability to work on-site in Ambala, maintain professional ethics, and contribute positively to a team-focused environment.

Responsibilities

• Counsel prospective students and families on study abroad options, destinations, courses and institutions, and guide them through the visa process.
• Review documentation, prepare and submit visa files, track application status, and coordinate with internal teams and external agencies as needed.
• Conduct consultations, maintain accurate records, follow up with clients, and ensure compliance with immigration and visa regulations for multiple countries.
• Participate in seminars or information sessions, support refusal case re-application strategies, and contribute to a client-centric, ethical advisory environment.

Skills

Counseling & advisory skills

Documentation & file prep

Knowledge of international education

Communication & interpersonal skills

Time management

Data management

Visa counseling experience

Bachelor’s degree in any discipline

On-site Ambala work

Education

Bachelor’s degree

Counseling/Administration/International studies education an advantage

Tools

MS Office

Job description

Company Description

Indo West Study & Immigration Pvt. Ltd. is an emerging organization in overseas education, offering comprehensive study abroad solutions through a knowledgeable and experienced team. The company maintains global tie-ups and a strong regional presence, representing major universities and colleges across Canada, Australia, the UK, the USA, New Zealand, Singapore, Europe, and other key destinations. Indo West focuses on transparent guidance, helping clients at every step of their overseas education journey. Applicants benefit from expert counseling on course and institution selection, as well as specialized support in visa filing and refusal cases. The organization takes pride in its high success rate and the positive impact it has on students achieving their international education goals.

Role Description

The Visa Counselor is a full-time, on-site role based in Ambala. This role involves counseling prospective students and families on study abroad options, including destinations, courses, and institutions, and guiding them through the entire visa application process. The Visa Counselor will review documentation, prepare and submit visa files, track application status, and coordinate with internal teams and external agencies as needed. Daily responsibilities include conducting consultations, maintaining accurate records, following up with clients, and ensuring compliance with the latest immigration and visa regulations for multiple countries. The role also includes participating in seminars or information sessions, supporting refusal case re-application strategies, and contributing to a client-centric, ethical advisory environment.

Qualifications

• Counseling and advisory skills for guiding students and families on study abroad choices and visa processes.
• Strong documentation, file preparation, and attention-to-detail capabilities for handling visa applications and related paperwork.
• Knowledge of international education systems and basic understanding of immigration and visa regulations for major destinations such as Canada, Australia, UK, USA, and others.
• Excellent communication and interpersonal skills, with the ability to explain complex processes clearly and build trust with clients.
• Time management and organizational skills to handle multiple cases, follow-ups, and deadlines efficiently.
• Proficiency in common office software and basic data management tools for maintaining records and reports.
• Prior experience in visa counseling, overseas education consulting, or related fields is highly beneficial.
• Bachelor’s degree in any discipline; education in counseling, administration, or international studies is an advantage.
• Ability to work on-site in Ambala, maintain professional ethics, and contribute positively to a team-focused environment.