Visa Counsellor

Acme Visa Solutions; Jalandhar; On-site; INR 500,000 - 750,000; Full time

Job summary

Acme Visa Solutions in Jalandhar is seeking an experienced Visa Counsellor/Immigration Consultant to guide clients through study, work permit, visitor, and PR visa options. You will assess profiles, advise on immigration pathways, and manage documentation with a results-driven mindset.

You will also follow up with leads, convert them into enrollments, and maintain precise records while coordinating with internal teams to ensure smooth case handling and timely processing.

Qualifications

• 4+ years of experience as a Visa Counsellor or Immigration Consultant.
• Experience handling Work Permit and PR cases is a strong plus.
• Excellent communication, counselling and interpersonal skills.
• Strong sales and negotiation abilities with a track record of meeting targets.
• Ability to work both independently and in a team.
• Proficiency in MS Office and CRM software preferred.

Responsibilities

• Counsel clients regarding study, work permit, visitor, and PR visa options.
• Assess client profiles and recommend suitable immigration pathways.
• Guide clients through the visa application process and required documentation.
• Follow up with prospective clients and convert leads into enrollments.
• Maintain accurate client records and ensure timely processing of applications.
• Coordinate with internal teams to ensure smooth case handling.
• Achieve monthly and quarterly sales and counselling targets.
• Stay updated on the latest immigration policies and visa regulations.

Skills

Excellent communication

Interpersonal skills

Sales and negotiation

Target achievement

Teamwork

Independent work

CRM awareness

Tools

MS Office

CRM software

Job description

Key Responsibilities

• Counsel clients regarding study, work permit, visitor, and PR visa options.
• Assess client profiles and recommend suitable immigration pathways.
• Guide clients through the visa application process and required documentation.
• Follow up with prospective clients and convert leads into successful enrollments.
• Maintain accurate client records and ensure timely processing of applications.
• Coordinate with internal teams to ensure smooth case handling.
• Achieve monthly and quarterly sales and counselling targets.
• Stay updated on the latest immigration policies and visa regulations.

Requirements

• Minimum 4+ years of experience as a Visa Counsellor or Immigration Consultant.
• Experience handling Work Permit and Permanent Residency (PR) cases is a strong plus.
• Excellent communication, counselling, and interpersonal skills.
• Strong sales and negotiation abilities.
• Proven ability to achieve and exceed targets.
• Ability to work independently and as part of a team.
• Proficiency in MS Office and CRM software is preferred.

Preferred Skills

• Strong knowledge of immigration and visa procedures.
• Client-focused approach with excellent problem-solving skills.
• Ability to manage multiple cases efficiently in a fast-paced environment.